Contact Blink Fitness Support

by Cool And

I’ve re download the app about three times in the past 48 hours. Every time I start it and enter my membership information, the app freezes on the loading screen which displays a check box to accept the user privacy agreement, which isn’t even functional because the page is just stuck on loading.

At the Blink Grand Central, NYC, the associate erroneously informed that a reservation was required, which was impossible due to the inoperable glitch-full app. Luckily a manager clarified that a reservation is recommended, not required, to avoid any admission issues when the gym reaches capacity.

If you are going to create a reservation system and strongly lean on customers to use it, at least ensure that the app is fully functional.

by Passmediehl

Ever since I upgraded my membership I go to gym capacity to see which nearby gyms are at low capacity I can’t view anything it just pops up as a blank screen. I end up having to download the app all over again but the gym capacity page only last for like five minutes. After that it just goes blank and it never ends up loading and it frustrates me because I don’t want to keep going through this constant process of deleting and reinstalling the app just to see how full my gym is before I step out my house. What’s the point of using that feature if it’s not available to use?? It actually gets really frustrating.

by Joesgrille

I have been trying for five days to reserve a spot to work out tomorrow. At first the app wouldn’t my membership number. After3 days, CS give me an entirely different number to use. That worked but as soon aa i hit the button to make a reservation the app INSTANTLY quits. I have not heard from cs. This is supremely frustrating as no one answers the phone. I understand that blink is an economy gym but they are still a huge, money making, for profit corporation and should at least be capable of implementing basic procedures for any members wanting to go back when their gyms open. This level of incompetence is ridiculous and unnecessary in already trying time.