Are you having issues? Select the issue you are having below and provide feedback to Lorex (previously Lorex Home).
- App is don't work as it should need a lot of tlc
- Too much faults notifications
- Settings on the app or the system don’t really work.
- Lorex technician don’t have time for you when you call
- The setting is very complicating in the system and in the app
- I feel that lorex fail on all basic things that security camera do these days it’s a very complicated system to use, and all the basics function you expect from an expensive camera system like lorex don’t work as it suppose to.
- In my circumstance time schedule, perimeter, notification, none of those options work as they supposed too.
Hi dear. Good day, why while checking my cameras after a few seconds browsing they automatically closes?
I had a problem with the app on my iPad. The screen would only be blue then would shut down. I tried all sorts of things that did not work. I then decided to install Lorex cloud. I installed it followed the prompt and then re-loaded Lorex home. Well guess what it worked. Hope this helps someone else.
Lorex home app has the problem with ipad more than a week, why Lorex doesn't say something? we need message from you.
Lorex Home only has a blue screen on my ipad but works on my iphone. This happened a few days ago. Never had a problem before. Have done the remove and reinstall like others have commented. Needs a fix please.
UPDATE: I contacted Lorex directly. They have a workaround (patch) for time being. I was using a login (# code) ID, but I had to change to 'Fingerprint' login on IPAD. Go into 'Setting's' and select 'Touch ID & Password' to set-up 'Fingerprint ID' (NOTE: make sure is in now 'On'. After that, I deleted and re-downloaded Lorex app. Then, I re-started and made sure to sign back in with my fingerprint. Blue screen popped up this time, but moved to the Lorex screen and I was able to login. Hope that helps!
Lorex Ap stopped working on IPad. Just a blue screen and then kicks me off. So frustrating!!! Where is the fix???? iphone ap works so what gives?
The screen is blue for 6 days on my iPad ever since the new up-date. I can't even click on any icons. I have tried trouble shooting all the possibilities. I can't get past the blue screen. I bought the iPad specifically to use for my Lorex home security camera. When will this issue be resolved?
Same issue as everyone else. Blue screen on my iPad after an Apple Software upgrade to OS 16.4.1. Requires software update. ETA?
Having the same issue -the app is not working on my Ipad-has blue screen and shutting down.
As like others, I only have a blue screen on my iPad after an Apple Software upgrade to OS 16.4.1 I have uninstalled & reinstalled several times without making a difference. I've done a hard reboot on my iPad; turned the security system on/off, multiple attempts. is there a fix for this issue?
Lorex home not working on my iPad, I readied the information shows I am not the only one has this problem, and that has been for a long time. We pay the money for this is for the security. So, your company has a big team to support the customers. When it can resumes the app operation?
Getting "Uh oh! Something went wrong" on both iPad at 16.4.1 and iPhone SE at 15.7.6 when trying to view a recording. This used to work. I can view the recording on the Lorex Home Device. VPN is off on both the iPad and the iPhone. This seems to be a long standing problem that Lorex hasn't fixed. Apparently from the comments, calling support doesn't help. For me, this is just another Lorex issue in long list of Lorex issues including, failed cameras, failed outdoor charger, cameras go offline, etc. Dealing with their support is about the worst.
I updated my IPad the other day to 16.4.1 and now my Lorex app does not work on it. It still worked on my wife’s IPad until she did an update and now it doesn’t work on her IPad either. It still works on my IPhone for the time being, but I mostly use my IPad to view the cameras live and recordings of events.
Lorex Home App went blue on my IPad May 8, 2023. Still working on my phone. Called Lorex technical support, advised problem with added user's view. After reading these reviews, seems like an ongoing problem for over a year...and no fix yet? This is unacceptable for us all. Come on Lorex, give it up...what are you doing about it. You have a lot of very unhappy customers!
My Lorex Home is not working . Just get a blue screen and then kicks me out. Deleted app and reinstalled. Still get blue screen.
Lorex home app will not load on my iPad screen just goes blue and the goes back to app uninstalled and reinstalled no luck
Lorex home app will not load on my iPad screen just goes blue and the goes back to app uninstalled and reinstalled no luck
Lorex app wouldn’t load on iPad deleted and reinstalled still stays blue then kicks me out is there a fix for this
My Lorex Home is not working . Just get a blue screen and then kicks me out. Deleted app and reinstalled. Still get blue screen.
Lorex Home suddenly stopped working on Ipad. Open the app, and it's a blue screen, then boots me out. Uninstalled, and reinstalled the app several times, to no avail. Still works on my iphone ???? But really need it on the ipad.
While viewing my cameras remotely, the Lorex Home App will shut down without notice. I have an Iphone SE and 4 Ultra HD DVR.
Lorex eco stratus app will not open devices. App closes when I click on devices.
Lorex home app is not showing live view of the camera on galaxy phone.
Installed my system almost 2 years ago and put the Lorex Home app on my iphone. I can watch my cameras when I am away but no matter what I do I can not receive any notifications when anyone or a vehicle enter my cameras viewing area. I have spoke to Lorex but the person i spoke with knew less about the system than I do. The Lorex Home app is garbage and not worth wasting money on their systems.
I bought a new system from Lorex.com. When I tried to set up my Lirex Home app it said it was linked to a different account. I called in to tech support and they unlinked my system from the other email. The only possibility she gave was the system had a previous user. Strange that the system is brand new. Anyone else have this happen?
Lorex Home Phone APP RE APP ERROR: Uh Oh, something went wrong. Tap app and try again. Usually this error occurs while " Loading Live Video ". My Fix: On your mobile phone, go to settings scroll down until you see the lorex home app, tap on it and scroll down to Storage then tap on it. When the Storage page opens, locate at the bottom two Icons, one says Clear Data and the other Clear Cache. Now you can clear the Data or the Cache or both. Be aware that by clearing the Data, you will loose your User's name and Password Information which you'll have to re-enter. The numerical value of my seven cameras were out of sequence, clearing both the Data and the Cache solved both my problems. My advice would be to clear the Cache first, if that does not solve your issues then clear both. I beleive this problem is a result of Corruption in the Cache and or the Data Storage Files. Please Note: This fix applies to the Primary APP owner only, not the Invitee.
Lorex Home App for Iphone 12 is not working. Opens ok but events and live feed not showing
App crashes when I try to watch videos activity on iPhone
When I try and see the events, the app shuts down. I have an iPhone 13
It has been months since I have been able to view my cameras from mobile devices. This issue is with both android and IOS. Have not received an update for a fix yet.
Complete guide to troubleshoot Lorex (previously Lorex Home) app on iOS and Android devices. Solve all Lorex (previously Lorex Home) app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LOREX TECHNOLOGY INC., developers of Lorex (previously Lorex Home).
Watch live HD videos and get easy access to recordings on your compatible security camera. With Lorex Home, receive instant motion alerts and notifications, so you can see and respond to anyone on your property. Monitor your home from anywhere in the world with the Lorex Home app. Compatible with select Lorex HD Active Deterrence security cameras and solutions.