HomeWAV app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
34.9%

Crashes
25.5%

Something else
17.9%

Connection
12.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of HomeWAV Problems 😠👌🔥

- Randomly goes into a loading mode

- Latest version still has loading issues

- Rings but doesn't allow users to answer

- Kicks users off in mid-conversation

- Poor audio quality

- User agreement keeps popping up

  19 Reported Issues: 😵🆘🛟🚨📢

Michelle Roe
2024-04-26

I have been waiting on technician to contact me for a hour now After I paid the dollar - Then I get a text to download an app for fast help So I did and it says it send me a link and it hasn’t- This app is shitty and I’m seeing why- matches the customer service. Can I lease have help ?????

Misty
2024-04-07

I try to open my messages and it keeps crashing. Not sure why. Help!

Crystal
2024-02-29

I no longer get notifications when my husband is online and my phone no longer rings when he calls. And if by chance I do get a call from him (maybe once in 3 weeks) the video freezes or disconnects. What is going on?

Kris Dupuch
2024-02-04

I deleted a contact and now the video call does not function. Please advise

Candice Jones
2023-11-17

I can’t upload a video on video message. It was working before, but today it’s not.

Shannon Mork
2023-10-30

The video calls been disabled and my picture is surrounded bright pink color.

Brenda Maddock
2023-07-14

Keeps logging me off

Chelsea McCoy
2023-05-31

Change name please. From DMV To Chelsea McCoy

Taylor Hires
2023-05-30

I have a homewav account and i added my inmate to my account but his name is not showing up! It also alerts me when my inmate is online even though his name doesnt show up when hes not

Mia
2023-05-06

I made the wrong decision to delete the app & now it just keeps trying to connect been going on for a day now! All the money I spend to just talk to a loved one & for this to not work is ridiculous

Josefina
2023-05-04

App stuck on connecting, deleted and reinstalled app still occurring

CRYSTAL Ball
2023-05-04

My app will ring but it won't show up or let me see where they are calling so I can't answer when my husband is calling

Tekeema Walker
2023-05-04

It is NOT connecting, I’ve deleted app then reinstalled it over & over still no process but once to put money on the account then it was no connection again since that. What’s the problem?

Melissa Huff
2023-05-02

Homeway just keep acting like it’s loading loading loading loading. It won’t let me go past login. What do I do?

Rachel Quintero
2023-05-01

Homewave app keeps scrolling will mot allow me to get past home screen

Kim Hamilton
2022-10-20

I have tried at least a dozen times to enter my information and I keep getting the message 'can't compress a recycled bitmap. How do I get pass the second step???

Marcie Harris
2022-10-17

Home Wav is not connecting

Marcieharris
2022-09-15

Home wav is not connecting

Jodi Haviland
2022-06-05

IPhone 12 Pro Max iOS Version 15.5 (19F77) … just updated a few days ago …. Inmate and I can send videos but inmate says I am not online when they try to call me but my phone says I am online …

Showing 1-19 of 19

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Developer: HomeWAV, LLC

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About this app

Login with your username and password. - Fully registered and approved visitors will be able to choose the facility and add inmate. - See available funds, add funds or transfer funds. - Only pay for the minutes you use. No plans or packages. - Once logged in, the inmate will see you are available and can initiated a phone call, video call or message (*If allowed by facility). - Visitor will receive notification once inmate is logged in. - Easily schedule onsite visits (*If allowed by facility). - No scheduling required for remote video visitations.  Phone and video costs will vary.  For best results, a WIFI connection and use of headset are suggested.  Note: Not available at all facilities.  - Returning visitor?