Control, configure and enjoy your ride!
Cardo Connect is a comprehensive yet
intuitive interface to manage and control your Cardo Packtalk and Freecom
communication systems. Personalize your device, set all its various features and
Listed below are our top recommendations on how to get in contact with Cardo Connect. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Cardo Connect. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Cardo Systems, Inc.
Get Pricing Info for Cardo Systems
Headset is great, but there are plenty of features locked behind the app. Wouldn’t be a problem if the app worked, but it completely stopped recognizing my headset after working fine for 2 months. I have the headset connected to my iPhone6 via Bluetooth, I’ve restarted my phone, deleted and re-added the device from my Bluetooth settings, reset the headset to factory defaults, but nothing makes the app sync with my headset. The headset works, my phone works, I can hear audio from my phone through the headset just fine, but the app doesn’t recognize my headset. Without the app I can’t adjust the voice recognition sensitivity, the non-voice volume adjustment when someone starts talking, or the auto-volume adjustment to compensate for background noise. This renders the headset useless in a lot of situations because I can’t control volume balance. For the amount of money this headset costs this is really unacceptable. It’s a shame to spend so much money and effort developing hardware to absolutely drop the ball on the software.
I agree with what the other person wrote... it is very frustrating trying to stay connected with the units. I have one unit as “A” and the other as “B” so I can tell them apart. As the “A” unit, it doesn’t even give me an option to sync with the “B” unit. But it does tell me that the “A” unit is out of range when it is less than 24” from my phone. And what good is having a system between 2 people if you cannot listen to music and be able to talk through the intercom without hitting buttons to stop the music...that is just stupid. And now every time I open up the app on my phone, it tells me that a new firmware version is available, so I click ok. It doesn’t go to another screen or anything to allow me TO update. What the hell is that?? Please fix this!
cardo just cant get it right. your last app has an approving rating of crap so instead of updating it, you come out with another app that looks like my 2 year old drew it so you can start the review process over, then say you HAD to because of hardware changes...nice try but that 💩 don't fly. Bluetooth is weak, every time I turn my head to the left the unit cuts out, hard to hook up...says its connected and paired but still no sound, controls are now so complicated and no require two buttons being held down to power off. Just flat out crappier than the older g9. its hard to imagine a company that goes backward but yet here it a perfect example of what happens when you screw with a good working system.
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