Control, configure and enjoy your ride!
Cardo Connect is a comprehensive yet
intuitive interface to manage and control your Cardo Packtalk and Freecom
communication systems. Personalize your device, set all its various features and
control it on the go with a clean, engaging and easy to...
Nice headset, bad software
Headset is great, but there are plenty of features locked behind the app. Wouldn’t be a problem if the app worked, but it completely stopped recognizing my headset after working fine for 2 months. I have the headset connected to my iPhone6 via Bluetooth, I’ve restarted my phone, deleted and re-added the device from my Bluetooth settings, reset the headset to factory defaults, but nothing makes the app sync with my headset. The headset works, my phone works, I can hear audio from my phone through the headset just fine, but the app doesn’t recognize my headset. Without the app I can’t adjust the voice recognition sensitivity, the non-voice volume adjustment when someone starts talking, or the auto-volume adjustment to compensate for background noise. This renders the headset useless in a lot of situations because I can’t control volume balance. For the amount of money this headset costs this is really unacceptable. It’s a shame to spend so much money and effort developing hardware to absolutely drop the ball on the software.
I agree with what the other person wrote... it is very frustrating trying to stay connected with the units. I have one unit as “A” and the other as “B” so I can tell them apart. As the “A” unit, it doesn’t even give me an option to sync with the “B” unit. But it does tell me that the “A” unit is out of range when it is less than 24” from my phone. And what good is having a system between 2 people if you cannot listen to music and be able to talk through the intercom without hitting buttons to stop the music...that is just stupid. And now every time I open up the app on my phone, it tells me that a new firmware version is available, so I click ok. It doesn’t go to another screen or anything to allow me TO update. What the hell is that?? Please fix this!
cardo just cant get it right. your last app has an approving rating of crap so instead of updating it, you come out with another app that looks like my 2 year old drew it so you can start the review process over, then say you HAD to because of hardware changes...nice try but that 💩 don't fly. Bluetooth is weak, every time I turn my head to the left the unit cuts out, hard to hook up...says its connected and paired but still no sound, controls are now so complicated and no require two buttons being held down to power off. Just flat out crappier than the older g9. its hard to imagine a company that goes backward but yet here it a perfect example of what happens when you screw with a good working system.
Works for me
Ok, not a beautiful user interface, but it needs to do its job with gloves on, and it does that pretty well. It works for what I need. There’s one devious bug. There is a bug in the FM station presets. It limits you to 107.5 As the highest station it will allow you to save. At least in my area 107.9 is the highest station available. I can tune the unit to 107.9, even using the app, but when I try to save it as a favorite it reports “Station value is not valid”. The bug is devious because 107.9 is the best station on the radio!
App and headsets do what I need them to do
Been using Cardo Packtalk headsets and Connect App for over a year. The headsets have many user features and I haven’t quite figured out the voice control while in DMC intercom, but overall works well and I like how I can adjust the user settings from the connect app. I just wish it would connect quicker when I am already connected to the phone listing to music.
The app does a fair job updating settings on my Packtalk headsets, but has no ability to update the actual firmware of the headsets. This makes no sense, and forces owners to connect to a computer and update firmware via a totally non-functional web app. Seriously, the website has been broken for two months, at least. Many headsets can be updated OTA through their companion apps (I know first hand, I worked on one myself), and Cardo should add this functionality so I can finally update my headsets and hopefully resolve the dropped audio and connections I’ve experienced.
Note: you must connect to the community and update your firmware. Do this before you try using this app. Once you’ve done that you’re gonna love the ease at which this works. In the past it’s been a pain using the older versions. Finally the engineers at Cardo got it right. Simple interface with powerful technology. A buddy and I, who has a Sena 30K used this to connect and had a great ride down the roads of central Texas. Good luck and may all your roads be smooth!
Constantly loses connection
This app is worthless. Every time I open it to use it the phone loses connection with the unit entirely, and I have to reconnect the phone with Bluetooth to the headset. Needless to say, this is unacceptable mid ride. Will not be using it if I can avoid it. EDIT recent firmware update to my Cardo unit seems to have solved the previous app connectivity issues. Works pretty well now!
My wife and I just got these and I’m not happy at all. The voice commands rarely work, once we updated everything the volume for whatever reason decreased so you can barely hear the music while driving down the road, the sensitivity on the mic has gone through the roof so with the slightest noise near the mic the music goes even softer. I’m not a fan so far, seriously thinking these were a waste of money. You would think for the price of these dam things they would be more user friendly, if you are able to get the music to start it will just shut off at random.....junk
Cardo needs technical help!
Just bought Cardo Packtalk bold. Installed app and connected. It does not let you update firmware from an iPhone!? App just stopped connecting for no reason so I uninstalled app then reinstalled. It is connecting again but I can not update firmware! I called tech support and was on hold a long time, apparently they are having product issues, until they closed and computer hung up on me! I will try back tomorrow. if I don’t get customer service and get the device working with the app I will be returning it to Cycle Gear where I bought it. Not a happy new customer so far 🙁 Cardo
It works for me
Last night I tried to use this app it didn’t work last night so tonight I went into my iPhone settings and saw the app wants my permission to allow the app to run after that it works good no problems wish I knew that I had to go into my settings for it to work I’m happy now
The responses to people’s bad reviews are them saying there trying hard but Iv had a freecom 4 since the week it came out...updates are complete crap....both apps are complete crap.... oh and don’t even think about using your iPhone for gps or music while on intercom bc it does not work even though it’s advertised as it does it even has parallel audio button but nope don’t work. But don’t worry guys they have been trying...for what 3 years now. Everyone at Cardo needs to be fired so people that know what there doing can be hired
App looks clean and works well
I love my Packtalk device and it’s so nice to see Cardo continuing to provide updates for their devices, rather than release half-baked hardware all the time (Sena). The app has a clean design and makes it easy to access the features and options of the headset. One request - please add a landscape orientation screen mode!
If you’re looking for a new comm system, go get a Sena. 20k or 30k’s work great. Bought 4 devices, 3 for my family and one for a friend, these things NEVER pair easily. We spend the first 30 minutes of every ride trying to get these dysfunctional gear to work properly. I wish I could get my money back. The application keeps disconnecting from the phone and you need to restart your phone for it to start up and connect again. Absolutely awful products for the price.
Just purchased the Packtalk Bold JBL to replace a Freecom 4+. This app has all kinds of advanced settings for the Freecom 4+ but zero advanced settings for the Packtalk. I spent the money on Cardo’s “flagship” thinking it would be just that. It’s been nothing but a headache. Can’t connect to other Cardo units and when it does actually manage to connect, it loses connection frequently. Never had any problems with the Freecom 4+ which is $125 less than the Packtalk Bold JBL. Pretty disappointed to say the least...
Yes. Cardo Connect is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 3,210 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.0/5 . Justuseapp Safety Score for Cardo Connect Is 22.8/100.
Yes. Cardo Connect is legit, but not 100% legit to us. This conclusion was arrived at by running over 3,210 Cardo Connect User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Cardo Connect Is 22.8/100.
Cardo Connect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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