Are you having issues? Select the issue you are having below and provide feedback to Swapfiets.
- Customer service is a disaster and unresponsive.
- Unpleasant surprises during sign-up process.
- No longer servicing certain areas, causing inconvenience for users.
- Poor handling of lost key situation, leading to bike theft.
- Refusal to cancel account and sending bills to users who want to cancel.
- Bike tire popped within a week of use.
Complete guide to troubleshoot Swapfiets app on iOS and Android devices. Solve all Swapfiets app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Swapfiets, developers of Swapfiets.
We will fix or swap your bike for a working one. - Flat tire or broken lights? With our app you can book a service in one of our stores or at a location of your choice. - Looking for our store? Swapfiets will show you the closest this app store and the opening hours. For a fixed monthly fee you get a this app bike and we make sure it always works! You can visit our store or we will come to you within 24 hours, wherever you are in the city. If something is wrong with your bike, plan your appointment with our app. this app is world’s first bicycle subscription.