FindPenguins Status

Last Updated on 2025-02-13 by Tobias Riedle

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⚠️ Most reported problems ⚠️

Crashes

50.0%

Connection

35.7%

Account

7.1%

Not working

7.1%

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- The iPad version has a bug that does not show everything written if the user writes more than a couple of paragraphs.

- The app crashed for one user after entering the first footprint and continued to crash even after reinstalling.

- One user did not appreciate being forced to give their information to demo the app and deleted it.

- One user requested a feature to organize journal entries, but it is unclear if the app has this feature or not.

Common FindPenguins Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve FindPenguins network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the FindPenguins App
1. On android, goto Settings » FindPenguins » click [Force Stop]

Clear FindPenguins App Cache and Data:
1. On android, goto Settings » Apps » FindPenguins » Storage » click [Clear Data] option. This clears both data and cache.
2. restart FindPenguins.

On android, goto Settings » Apps or Manage Apps tab.
Click FindPenguins » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto FindPenguins » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch FindPenguins