Yardi Matrix app not working? crashes or has problems?

Yardi Matrix Status

Last Updated on 2020-09-29 by Yardi Systems, Inc.

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Common Yardi Matrix Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Yardi Matrix app on iOS and Android devices. Solve all Yardi Matrix app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Yardi Matrix iPhone Issues and Solutions

Yardi Matrix iOS app crashes, not working, errors
Yardi Matrix iOS app network issues
Yardi Matrix on iOS has black/white screen

Yardi Matrix Android App Issues and Solutions

Yardi Matrix has errors/crashing/not working
Yardi Matrix server network connectivity issues
Yardi Matrix has black screen

Yardi Matrix iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Yardi Matrix app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Yardi Matrix app crashes or not working on Iphone (iOS):

Close and restart the Yardi Matrix app on iPhone
Update Yardi Matrix app to the Latest Version for iOS
Uninstall and reinstall Yardi Matrix iPhone app
Update your iPhone to the latest iOS version

Fix Yardi Matrix on iPhone unable to connect to server/internet connection issues::

To resolve Yardi Matrix network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Yardi Matrix black/white screen (blank screen) on iPhone:

Follow the Yardi Matrix iOS app troubleshooting guide Here →

Yardi Matrix Android App Issues and Solutions

Fix Yardi Matrix not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Yardi Matrix app issues:

Force Stop the Yardi Matrix App
1. On android, goto "Settings" » click Yardi Matrix app. » click "Force Stop".

Update Yardi Matrix to the latest version on PlayStore

Clear Yardi Matrix App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Yardi Matrix app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Yardi Matrix.

Fix Yardi Matrix unable to contact server/ Yardi Matrix internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Yardi Matrix » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Yardi Matrix » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Yardi Matrix on android.

Solve Yardi Matrix black/white screens issue on Android:

Follow the Yardi Matrix android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Yardi Systems, Inc., developers of Yardi Matrix.

About this app

Yardi Matrix provides real estate market data to empower decision-making in Investment, Underwriting and Property Management. ● Comprehensive property detail on-the-go – property photos, unit mix, rental rates, ownership, management, sales history and current loan information. ● Plan your visit to multiple properties - find an optimum route from your starting location to a set of up to 10 properties, and launch turn-by-turn navigation of the route with your maps app. *** YardiMatrix is intended only for registered users.