Are you having issues? Select the issue you are having below and provide feedback to VA Veteran Launchpad.
- Not a secure, single sign-on application as advertised
- Requires opening a web browser to access most services
- Confusing and convoluted to use
- Many of the links and apps do not work properly
- Not a true app, just a collection of links
- Difficult to navigate and choose the correct app for specific services
- Does not provide a direct portal for secure messaging or primary care communication.
Complete guide to troubleshoot VA Veteran Launchpad app on iOS and Android devices. Solve all VA Veteran Launchpad app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at US Department of Veterans Affairs (VA), developers of VA Veteran Launchpad.
Links to new apps automatically appear in the VA Launchpad when they become available, making it simpler to find the resources needed to interact with VA. The VA Launchpad organizes VA apps and capabilities to help you more easily find the tools VA has made available for you. The Department of Veterans Affairs (VA) Launchpad helps Veterans and their Caregivers find and use VA apps. With VA Launchpad, VA intends to help you discover and integrate available VA apps into your life. Apps you open from the VA Launchpad that access your Electronic Health Record (EHR) will require you to log in. Native apps are available for download through the Apple App Store. Once you download a native app, you can open it directly from your device or from the VA Launchpad. Both native app and web app links are accessible in the VA Launchpad. Web apps will open and run in your device’s browser. You can also provide feedback directly to VA within VA Launchpad. These apps have a padlock symbol to indicate that credentials are required.