T.J.Maxx app not working? crashes or has problems?

T.J.Maxx Status

Published by The TJX Companies, Inc. on 2023-05-22

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User reports:
App has problems

User reports 2

problems reported in the last 24 hours

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Most reported problems

Something else

200.0%

50.0%

Not working

50.0%

Reported Issues: 4 Comments

By Christi Hay-Roe 2 months ago

It’s not allowing me to login to access my rewards.

By Marjorie J Olson 6 months ago

Will not open white square...

By Karlee Shields 9 months ago

The App. Is not working for me to access my rewards. I have $30.00 in rewards that I havent been able to use.

By Lavida Stalsworth 10 months ago

My rewards are not showing and I keep getting a message stating to refresh. I don’t want to upload new rewards and couldn’t even if I wanted to.

Common dislikes about T.J.Maxx app

- Rewards certificates do not automatically upload

- Buttons stop working after 4-5 pages into a category

- App constantly crashes while searching

- Free shipping requires a minimum purchase of $89

- Cannot see reward certificates in the app

- Customer service is slow to respond

Have a Problem with T.J.Maxx? Report Issue

Common T.J.Maxx Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot T.J.Maxx app on iOS and Android devices. Solve all T.J.Maxx app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

T.J.Maxx iPhone Issues and Solutions

T.J.Maxx iOS app crashes, not working, errors
T.J.Maxx iOS app network issues
T.J.Maxx on iOS has black/white screen

T.J.Maxx Android App Issues and Solutions

T.J.Maxx has errors/crashing/not working
T.J.Maxx server network connectivity issues
T.J.Maxx has black screen

T.J.Maxx iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever T.J.Maxx app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix T.J.Maxx app crashes or not working on Iphone (iOS):

Close and restart the T.J.Maxx app on iPhone
Update T.J.Maxx app to the Latest Version for iOS
Uninstall and reinstall T.J.Maxx iPhone app
Update your iPhone to the latest iOS version

Fix T.J.Maxx on iPhone unable to connect to server/internet connection issues::

To resolve T.J.Maxx network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix T.J.Maxx black/white screen (blank screen) on iPhone:

Follow the T.J.Maxx iOS app troubleshooting guide Here →

T.J.Maxx Android App Issues and Solutions

Fix T.J.Maxx not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent T.J.Maxx app issues:

Force Stop the T.J.Maxx App
1. On android, goto "Settings" » click T.J.Maxx app. » click "Force Stop".

Update T.J.Maxx to the latest version on PlayStore

Clear T.J.Maxx App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "T.J.Maxx app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch T.J.Maxx.

Fix T.J.Maxx unable to contact server/ T.J.Maxx internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click T.J.Maxx » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got T.J.Maxx » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch T.J.Maxx on android.

Solve T.J.Maxx black/white screens issue on Android:

Follow the T.J.Maxx android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The TJX Companies, Inc., developers of T.J.Maxx.

75% Contact Match

Developer: The TJX Companies, Inc

E-Mail: [email protected]

Website: Visit T.J.Maxx Website

About this app

Build your own shop with my maxx matches by selecting the styles you love & we’ll create a custom closet just for you. Register for the T. J. Now it’s easier than ever to access your earned Rewards Certificates digitally, manage your TJX Rewards credit card account on-the-go, and redeem your rewards in-store. 1. Maxx App to create a mobile account (you can use your HomeGoods App account here as well). Use our visual search tool “the maxx lens” to search in a snap. See something you like? Take a photo in store (or out & about) & shop similar styles right here. 2. You can shop amazing styles & savings anywhere, anytime! Explore our enhanced TJX Rewards experience! Thanks for downloading the T. J. Maxx App. Use the store locator to find our family of stores near you.