Contact LEGO Support
Company Name: StoryToys Entertainment Limited
About: Join Spidey, Captain America, and other MARVEL heroes for exciting adventures
and pretend-play fun.
Each play pack features an open-ended play experience to
help your favorite MARVEL hero save the day.
LEGO Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with LEGO® DUPLO® MARVEL. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact LEGO® DUPLO® MARVEL. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of StoryToys Entertainment Limited
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Read 3 Customer Service Reviews 😭😔💔
$20 for what?
by Glacier Gret
There were promises of new games throughout the year and $20 would get you access to all of them as they showed up. They made it sound like you would be getting a deal by paying the $20 up front. It’s almost April now. We’re almost 1/4 of the way through the year. At the rate these “new games” are coming out…I would venture to say this was false advertising. To say I’m frustrated with this is putting it lightly. More than anything I feel like I got swindled and ripped off.
That being said, if the app developers are coming across unforeseen difficulties…you should COMMUNICATE with your patreons and offer an extension on the “deal” to make up for it. This has definitely been a huge let down.
Extreme lack of content!
by 1234lkjhgf
There is an extreme lack of content considering the price that I pay per year. When I first decided to get an annual subscription there were three games on the screen Spider-Man, Captain America, and Hulk that said coming soon. The Hulk has since disappeared and nothing new has been added since I subscribed last December. I thought it would be a nice addition to the other regular Duplo World game that I already bought an annual subscription to. I don’t understand why they are charging two subscription prices at $50 per year when it’s essentially the same game by the same game maker especially with the gross lack of content. I think Lego’s money grab is getting a bit ridiculous!
What did I spend $20 on?
by Turdiaflush
My 4 year old son loves this app for the 10-15 minutes that it takes to play. He, like the others mentioned, gets frustrated when he tries to play hulk and it /still/ isn’t available. I see in the responses the company is mentioning there will be more to do soon and to keep checking back but it’s been months that the hulk has been advertised. There is also little to do game play wise. It is the same repetitive scene in Spidey… Captain America is at least slightly better with a few options of game play. Disappointed and frustrated.
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