Menchie's app not working? crashes or has problems?

Menchie's Status

Last Updated on 2026-05-22 by Skoop! Inc.

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User reports:
No current problems

User reports 0

Summary of Menchie's Problems 🔥

- Difficulty in signing up due to broken birthday slot

- Limited options in the app compared to daily email offerings

- Payment account not working properly

- Rude behavior from staff at a Menchies location

- Useless and unusable app according to a former Menchies employee

- Inability to place an order despite being near a store location

- Broken birthdate field for registration, preventing users from redeeming loyalty points

📋 2 Reported Issues:

Lisa Potts 2023-06-05

I have never been able to sign into the Menchie’s application. I uninstalled it, reinstalled it, turned my phone off and back on. I tried my email and the password I had documented and my cell phone. Nothing works. I recently updated the app. My phone number works in person at the brick and mortar store so I should have 2 + years worth of rewards. Please fix the app to work properly.

Judy Marx 2022-07-15

Unable to log into Menchies account. Store uses my cell number 630-642-7611 and shows smiles however I am unable to log into account. Thank you, Judy

Showing 1-2 of 2 reported issues:

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Common Menchie's Problems & Solutions. Troubleshooting Guide

Table of Contents:

Menchie's iPhone Issues and Solutions

Menchie's iOS app crashes, not working, errors
Menchie's iOS app network issues
Menchie's on iOS has black/white screen

Menchie's Android App Issues and Solutions

Menchie's has errors/crashing/not working
Menchie's server network connectivity issues
Menchie's has black screen

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Menchie's iPhone Issues and Solutions

How to fix Menchie's app crashes or not working on Iphone (iOS):

Close and restart the Menchie's app on iPhone
Update Menchie's app to the Latest Version for iOS
Uninstall and reinstall Menchie's iPhone app
Update your iPhone to the latest iOS version

Fix Menchie's on iPhone unable to connect to server/internet connection issues::

To resolve Menchie's network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Menchie's Android App Issues and Solutions

Fix Menchie's not working on Android, crashes, errors or is unresponsive:

Force Stop the Menchie's App
1. On android, goto Settings » Menchie's » click [Force Stop]

Update Menchie's to the latest version on PlayStore

Clear Menchie's App Cache and Data:
1. On android, goto Settings » Apps » Menchie's » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Menchie's.

Fix Menchie's unable to contact server/ Menchie's internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Menchie's » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Menchie's » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Menchie's