Are you having issues? Select the issue you are having below and provide feedback to Menchie's.
- Difficulty in signing up due to broken birthday slot
- Limited options in the app compared to daily email offerings
- Payment account not working properly
- Rude behavior from staff at a Menchies location
- Useless and unusable app according to a former Menchies employee
- Inability to place an order despite being near a store location
- Broken birthdate field for registration, preventing users from redeeming loyalty points
I have never been able to sign into the Menchie’s application. I uninstalled it, reinstalled it, turned my phone off and back on. I tried my email and the password I had documented and my cell phone. Nothing works. I recently updated the app. My phone number works in person at the brick and mortar store so I should have 2 + years worth of rewards. Please fix the app to work properly.
Unable to log into Menchies account. Store uses my cell number 630-642-7611 and shows smiles however I am unable to log into account. Thank you, Judy
Complete guide to troubleshoot Menchie's app on iOS and Android devices. Solve all Menchie's app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Skoop! Inc., developers of Menchie's.
Order Menchie's Frozen Yogurt Cakes using your app and pay using your Menchie's Payment Account. Manage your Menchie's mySmileage account with the Menchie's Frozen Yogurt App. - Collect 50 Smiles and receive $5. Use the "Find" feature to locate your nearest Menchie's, view the store hours, and easily contact the store. Easily pay for fro-yo using your Menchie's Payment Account. After your visit to Menchie's, submit your feedback and earn Smiles with the convenient store survey.