• The revamped mydlink app offers more intelligent,
customizable, and intuitive smart home automation, as well as improved user
experience, enriched features and increased usability. We want to ensure all
users get optimal experience, in order to achieve this, the mydlink...
Fix the app, please!
I have the DCS-8000LH cameras. I am. I have not updated the firmware because of previous reviews saying it broke their connection. I was able to connect the camera and watch a live view with the DLink lite app. It failed to notify me of any movement through my iPhone. So I thought, maybe this version is more robust. This app displays my live view. Seems connected. I want to purchase a subscription to send my recorded video clips to the cloud. Hit “Cloud subscription.” The app tells me, “You need a supported mydlink device to use this feature.” What is this? I think there are some broken areas currently and I am going to take these back unless I am given an exact remedy. My money is important to me and I’m not going to waste it on half-developed applications/hardware in the year 2019. My take is, don’t release the product until it can compete. Currently, this cannot.
WARNING: Read this and read the privacy and terms of service
Read the privacy terms before installing app on your phone and letting cameras record. Taiwan has zero laws that regulate the handling of data and personal information, therefore it is expected that this company and their third parties can do anything they want with your personal information. This company takes all of your personal information on your device, IP address, contacts information, passwords, and browser information. I mean all of it. Everything you do and have on your device. Everything you record. In 2006, this company was found in court to be spying on NASA and the US Military. In 2010, this company was found to have many flaws that enable hackers to spy and steal information and watch you without you knowing. In 2019, this company was ordered to make drastic changes to their security and fix all flaws. Do not trust a company that has servers in a country that do not abide by any laws. Do not get suckered.
Weirdly buggy for such a big company
This app is a little quirky. Right now it’s sending me notifications telling me it’s out of date but there is no new version on the app store. It used to always ask you to accept terms and conditions but they’ve fixed that. It still takes about 5 taps once you’re in the app to view a camera and strangely, the camera doesn’t save a little BEFORE the motion or sound trigger, it only saves a few seconds after the trigger so usually you miss the actual event and just see whatever happened after... which seems odd. Sometimes if I was viewing a camera when I last had the app open I need to tap back into the menu and the reselect the camera to start the feed again sometimes still, I’ll need to close the app and restart it a couple times to get the feed to open.
Bought this camera and downloaded the app hoping to be able to provide security for a church classroom. It requires us to be able to tape the class for an hour. After using a different company’s product, we discovered we could only watch and tape on a motion activated basis for 30 seconds. I bought this camera, and saw no where on the packaging that there was any such limit. I tested the camera and found that we could observe the class through the IPad without any time limitation. I also copied the image for about a minute or so, satisfied that it went longer than 30 seconds, I thought I had accomplished my purpose. This weekend we turned it on, and tried to tape, but found that there is a 3 minute timer on the length of the copy. Nowhere in any part of the app have I been able to find a warning about this arbitrary length of time. There is no setting which will allow me to change the length. THis is so frustrating, because now I cannot return the product as it has been too long. Emailed the company with NO response about a third party app or way to change the setting. I will happily change my rating on this if the company contacts me and fixes this problem. It’s too bad, because the image is of good quality, provided good sound, and functions well as a security cam.
Absolutely love this my sister got it for me and I can push a button saying I’m home and get notifications when im away if it hears something or a motion is picked up and no one is at your house and you can put a contact in if you have an emergency I got it to keep an eye on my kids when I was working and they were being baby sat and you can hear them on it we capture some funny stuff when i forget to turn it off
Very nice camera.
Bought this camera on a whim because I was heading out of town for a few days and our subdivision had been a hub of construction companies for the last several weeks. We knew some of the regular workers but there were plenty new people we didn’t know so I decided to run out and buy this camera just a couple of hours before my planned departure. Well it actually took me longer to drive to the store and get back and unpack it than it did to get it hooked up to my WiFi internet service. So far I’m enjoying watching my pets and talking to my spouse while I’m away from them. Great security camera for the price. If it keeps working as well as it has been I plan on buying another one for my cottage.
does not perform / DO NOT BUY!
edit: now featuring the new bug of the week, camera offline, camera online, camera offline, camera online. never get to use it again with this new nifty feature! multiple issues keep piling up every day. once the camera rotates it does not go back to the same location for home each time it's slightly more off, when motion recording is on and box is set only to where vehicles are only it still records every time the bushes, outside of motion box, twitch from the wind even with sensitivity at 5% it records at different lengths many of which that are longer (1.30) are recordings of nothing and any actual person recorded is only the first 15 sec of what they were doing. "clip not found" seems to be the new favorite bug. app freezes constantly and if you wall mount your camera there is no way to rotate the image so everything is sideways.
Bad. Just bad.
The need to click on agreement to load app when you get an alert and the live feed taking several minutes to load when something could be happening at your home? Worthless. In three days I have learned that this app allows a phone alert for sound and motion in an empty room every one-two minutes, and although the camera is set to record on alerts, when tapped, all recordings show an error that there is no file; it appears to a scheme (scam) to direct customers to pay for the cloud. More than that, the app only allows a limited number of recordings (which have icons for files that are not available)to be deleted at a time. The inability to access recordings in my sd card, as well as everything reported above makes this company worthless to me. I am returning the camera and deleting this unprofessionally made app.
Love the device, Ive had it for a couple months now. Has been one of the best purchases I've ever made, I can finally keep an eye on my baby girl (from wherever I'm at!!), can move the camera through the app, I can even hear and talk to her through it!!.. Well I use too. At first the app worked perfect, but for some reason it recently has started going downhill. it's been extremely choppy like it misses every couple seconds of video, it won't let me listen in after I talk to her through the mic unless I close the app and go back in. And now it won't let me hear anything in general, even after closing the app and reopening multiple time!! Somebody please help me, I would really appreciate any tips to fix these issues.
Fraud! Worst App in App Store
Clearly many of these reviews are fake it people are being paid to positively review. Let’s start just with notifications. Relied on the notifications to see when my dog got into trouble. Nice while it worked. But then they just stopped. I’ve been through it with support, they have no clue. Settings haven’t changed. Thought maybe it was me, but others I know have experienced the same thing. This is a system issue, not a device issue. Why does Apple let this crap go on? It devalues the reliability and integrity of all reviews. I honestly don’t even read them anymore because 50% are fake. I blame Apple. Notice the only responses to negative feedback from developers is “please send us more info”. Even when someone suggests a new feature, “please provide more description of problem. Canned responses only. Yeah, done that. Won’t waste my time. Now let’s talk about how slow the video is to load. App crashes when you leave and come back. And when you try to use microphone. And when you move camera. Get the picture? Whoever is in charge of development should be locked in outhouse in Death Valley for a week. Their mother probably hates them too.
Locked into proprietary ongoing service fee trap
I want to record my videos on my own home file server. I have a collection of cameras that I want to view from one generic camera viewing app such as xeoma or ipcam viewer. I don’t want to have a dozen apps to monitor all my cameras. I don’t want to have to squander my WAN bandwidth to view/upload my videos. I don’t want to sacrifice my privacy and share my video feeds with God knows who. I don’t want to pay an ongoing fee along with all the others that will stealthily nickel and dime me to death. Sure the video works fine on the ok mydlink app. But the package is useless to me. Anybody who wants it can have it. It is clear that DLink wants to make money from the services they sell instead of their cameras. That’s the business model to milk the most money from consumers I guess.
Stopped sending me Notifications
I had a pair of DCS8000-LH. They stopped sending me motion notifications, spent a whole day trying to get them working. Never got it working again, garbage product and app. I work in IT and with automation systems, nothing should be this frustrating to work with. I can view the video feed anytime but when I exit it won’t send me notifications. I never turned them off because when I first got them they did notify me non-stop, but then it wanted me to do a firmware update and that’s when the notifications stopped. Can’t go back to the previous firmware either... GARBAGE. I am so unbelievably frustrated with this purchase especially after my house was just broken into and I feel like I need this at this point to feel safe.
bought 8525 dlink camera about a year ago
bought dlink 8525 last black Friday 2018, in one year every time I try to use the app it goes to loading and if you put your phone down and come back 1/2 hour later, still loading, the only time it will work is when I and at home sitting next to it, sent emails to support, not one answer, for me this is the most useless app I have ever had, I can not see how Apple would have something like this on the app store, 1 star is the lowest I can go, in reality I would give it a minus 100, if you want a camera that will work when you are sitting next to it, this is for you, if you want one to watch your home buy something else, no support, not even a reply after a year, absolutely useless
Took forever to ge t it to connect , spent a couple hours on phone with cable co, router co and then you guys and after half a day of calls it finally worked a t end of day. Had great cable signal at camera, they checked that when installing.?!Then it was offline for a day and a half last week, and had to reboot power to it to make it work again, so not happy. I am 1300 miles away usually and need to watch my basement for possible sump pump / water flooding problems , my Nest camera in Florida has been flawless for over 2 yrs. I’m cautiously going to keep it but if it fails again I will replace it with another Nest , sorry!
Yes. mydlink is very safe to use. This is based on our NLP (Natural language processing) analysis of over 32,485 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for mydlink Is 56.3/100.
Yes. mydlink is a totally legit app. This conclusion was arrived at by running over 32,485 mydlink User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for mydlink Is 56.3/100.
mydlink works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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