Discovery Bank Reviews

Discovery Bank Reviews

Published by on 2024-10-07

🏷️ About: The Discovery Bank app is a fully digital shared-value bank that offers market-leading interest rates, revolutionized digital payments, and a banking experience that makes life easier, more exciting, and rewarding. The app allows users to sign up in under five minutes and have their bank branch in the palm of their hand. It offers a range of features, including fast and easy access to credit, managing and tracking cards, accounts, and rewards, buying prepaid products, viewing and downloading bank statements, and getting alerts. The app also offers safer, convenient payments and shopping with virtual cards, Apple Pay, and Health Pay. Users can also get exclusive access to Vitality Money, which helps them understand and track their financial health while unlocking incredible rewards. Additionally, users can earn Discovery Miles, a rewards currency that's more valuable than cash, and reach their savings goals faster.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
54.0%

😎👌🔥 Positive experience
29.7%

🙄💅🫥 Neutral
16.4%

~ from Justuseapp.com NLP analysis of 1,376 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use

- Fast

- Informative

- Vitality Money feature

- Catching up with FNB and STD apps



Read 16 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Can’t set the password

2022-05-22

I reset my password 4 times and it kept saying my username and password were wrong. A bit difficult to give it a try if you can’t even log in. App deleted. I’ll stick with Investec.

Confusing and does not work

2022-06-23

Overly complicated system and when you try activate or use it over seas you can not get in or select any options. I feel DiscoveryBank was launched prematurely and not enough testing has been done. Extreamly frustrating and not comforting when you dealing with money. Looking to drop them as a bank

Struggling to set up the app

2022-07-24

I’m really struggling to log into DiscoveryBank . I log in and get a screen that says capture income. No matter what info I put in there I cannot get any further, I only get a “no change offers found” screen and the I cannot do anything further. I have a discovery credit card and it would be great if I can use DiscoveryBank to manage my account.

Updates should bring improvements!

2022-08-25

DiscoveryBank has been excellent...up until the latest update. It is now rubbish! Using an iPhone XS, it is slow, the Home Screen buttons lead to blank pages that force an app force close, you can’t simply login anymore. Don’t the developers test the updates before they send them out? You guys are better than this.

Offline use

2022-09-26

Can you please look into making DiscoveryBank free to use even without data. It becomes a problem when there is money in the account but can’t be accessed due to it needing data to connect ?

Drivers license scan doesn’t work

2022-10-27

Can’t onboard sadly. The drivers license scan doesn’t recognise the back of the card even against a black background. After a few tries DiscoveryBank gives an error too.

Buggy and slow

2022-11-28

Features don't work consitanty. Have to restart app a lot. And then have to use login details every few times even though facial recognition is on.

ID number

2022-12-29

Always asking for 13 digits number of ID while my ID and passport number is not up to 13

Rubbish

2023-01-30

App keeps freezing. Deleted and reloaded 3 times now

Stuck on confirm your details

2023-03-03

When changing banks first impressions are important and if your app does not work properly when trying to signup , how is the whole banking experience going to be ? Why bother with a app that gets stuck and clearly is not working properly judging by the other comments here . Discovery , are you trying to get clients or loose clients ?????

Photo

2023-04-01

Said the photo was unsatisfactory but won’t allow me to take another even though it requests this

Annoying notifications

2023-05-03

Silent notifications on with the same from and to and I’m still getting concert notifications. Like why

Good start

2023-06-03

The "session has expired" notifications are really annoying and their usefulness is confusing. There is also no 'back swipe' iOS functionality and instead you have to press the back button on top each screen. Otherwise, there are occasional hiccups, especially on the log in screen but not bad as a start.

Discover excellence

2023-07-05

Discovery Bank’s app trumps other platforms by far, easy, fast, informative, pure excellence, thanks Discovery!

Potential...

2023-08-05

Having discovery bank app in the beginning was slightly difficult...Took long to understand it..

They busy adding every month new things and they catching up with fnb and std apps..

The rewards program is good and security system is tight..

Discovery is doing great job and looking forward what the future holds with them..

It took Std app years to even become the half of what fnb app was...

Looking forward to new updates!Keep up the great work guys!

Amazing app

2023-09-06

Interface is top-class! Vitality Money is a great feature. So glad I joined.



Is Discovery Bank Safe? 🤗🙏


Yes. Discovery Bank is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,376 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Discovery Bank Is 35.5/100.


Is Discovery Bank Legit? 💯


Yes. Discovery Bank is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,376 Discovery Bank User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Discovery Bank Is 55.1/100..


Is Discovery Bank not working? 🚨


Discovery Bank works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Discovery Bank? Post a Review




Features

- Sign up in under five minutes and get access to a free virtual card to begin transacting immediately.

- Fast, easy access to credit when you need it most.

- Manage and track cards, accounts, and rewards all in one place.

- Instantly change a PIN and securely pause or stop cards.

- Get alerts so you always know what's happening with your accounts.

- Buy prepaid products such as airtime, data, SMS bundles, water, and electricity and get up to 20% off when you pay using Discovery Miles.

- View and download bank statements, account confirmation letters, and tax and deposit certificates whenever you need them.

- Apple Pay is available for safer, more convenient payments.

- Make payments to any of your cellphone contacts who are Discovery clients, regardless of who they bank with Discovery Pay.

- Enjoy safer, convenient payments and shopping with virtual cards.

- Set up Health Pay to pay your medical expenses at pharmacies, hospitals, and medical service providers.

- Get exclusive access to Vitality Money, which helps users understand and track their financial health while unlocking incredible rewards.

- Reach your goals by engaging with your five key financial behaviors to reach a higher Vitality Money status.

- Get rewarded on healthy grocery shopping, personal care, fitness devices, sports gear and equipment, and so much more!

- Dynamic Interest Rates can boost interest earned by an extra up to 1.5% on demand savings and cheque accounts and pay up to 6.75% less on credit.

- Earn Discovery Miles, a rewards currency that's more valuable than cash, when you exercise, drive well, or spend your money responsibly.

- Save up to 20% when you spend Discovery Miles in-store and online, or convert them into travel rewards, use them to pay a contact, or convert them to cash.

- View, manage, and pay using your Discovery Miles Account in your banking app.

- Fund a new iPhone when achieving your weekly Vitality Active Rewards goals.

- Open free savings accounts and earn market-leading interest rates.

  Customer Service/Support
Developer:
Discovery


Website: