RTD MyRide app not working? crashes or has problems?

RTD MyRide Status
I have a problem with RTD MyRide

Are you having issues? Select the issue you are having below and provide feedback to RTD MyRide.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
4 User reports:
App has problems
 User reports 4

⚠️ Most reported problems ⚠️
Something else
63.6%

Connection
18.2%

Login
9.1%

Not working
9.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of RTD MyRide Problems 🔥

- Difficult to create an account and keep it logged in

- Takes 30 minutes to get user name and password to work

- App seems to be completely different on laptop and phone

- No email sent with new password after reloading the RTD ticket application

📋 7 Reported Issues:

L
Linda Bocek 2025-06-10

Can’t get next ride or trip planner

M
Melanie Stacey 2024-04-10

Unable to login

J
Jay M. 2023-11-27

app only opens to pure blue screen, no changes to phone since it was working last a few days ago

J
Jason 2023-11-10

Just got a Galaxy S9 and the app won't load, at all. Comes up with a pure blue screen and does absolutely nothing.

⚠️ Troubleshoot | Report Issue ⚠️
B
Beverly Difilippo 2023-09-22

Ihad to get a new phone and I now my app for echo pass doesn't work. Will not take my password . My email for the app is fliperdb@redacted. Thus is through rtd and Covenant security at DIA.

P
Patricia 2022-10-28

I’m unable to purchase ticket. Keep getting message - Something went wrong purchase.100 No products available. I’ve deleted the app and then downloaded it again. I also hard reset my phone and no changes.

A
Aaron 2022-09-27

App does not like iOS 16. Since I installed, constant “we could not connect to the internet” error. It has to be the RTD App. Everything else works fine. Fix it, super inconvenient.

Showing 1-7 of 7 reported issues:

Have a Problem with RTD MyRide? Report Issue




Common RTD MyRide Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. RTD MyRide iPhone Issues and Solutions

  2. RTD MyRide Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: developer@rtd-denver.com

Website: 🌍 Visit RTD MyRide Website

Privacy Policy: http://www.rtd-denver.com/Privacy_Policy.shtml

Developer: Regional Transportation District, Denver CO




‼️ Outages Happening Right Now

  • Jun 10, 2025, 09:09 PM

    a user from Sacramento, United States reported problems with RTD MyRide : Not working

  • Feb 15, 2025, 03:15 PM

    a user from Englewood, United States reported problems with RTD MyRide : Login

  • Started 2 minutes ago

    CNEWS

  • Started 3 minutes ago

    DB Navigator

  • Started 5 minutes ago

    Berliner Beihilfe-App

  • Started 6 minutes ago

    Rhythm Hive

  • Started 9 minutes ago

    The Spike

  • Started 13 minutes ago

    HiWaifu

  • Started 21 minutes ago

    DaVinci