RTD Mobile Tickets Reviews

RTD Mobile Tickets Reviews

Published by on 2021-06-01

With RTD Mobile Tickets, you can bypass the line and vending machine by
purchasing a day pass right from your phone. Benefits • No exact change
required • No lost paper tickets • Your phone is your ticket • Secure
accounts store your credit card information to make purchasing easier •<...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


RTD Mobile Tickets Reviews


  • By

    Cannot buy tickets in advance on NYD

    I started a new job that makes commuting by the light rail a perfect option for me so I downloaded RTD Mobile Ticketing to buy some tickets in advance. However, I can’t buy tickets in advance because RTD is free today for New Years Day so when I click buy tickets a notification comes up saying today is free and it won’t let me purchase tickets, even for future use when I go through My Wallet. This is a horrible programming oversight. Seems like this app has a lot of glitches to work through to be reliable. It’s frustrating that RTD can be hard enough to use and rely on for commuting and then there are extra barriers like the glitches in this app that discourage using public transit. For such a progress city and a state that cares about our environment it’s sad that we don’t have the leading, most cutting edge public transit. Come on RTD, get your head in the game and be an industry leader!





  • By

    Needs Improvements to Work Well For Families

    Why was I required to purchase a ticket, just to be allowed to enter my credit card info? I should be able to set up payment on my kids’ phones in advance, so they have it there when they need it. Instead I had to buy two tickets they weren’t going to use, just to get it to store my credit card. It also won’t let me put the app on all of my family’s phones; I had to set up a separate account for some of them. I can’t imagine why that should be necessary.


  • By

    This application is worthless please advise RTD riders of iPhone issues.

    I was advised by an RTD supervisor to reload the RTD ticket application. I did this after being denied service on two busses while on the phone with the RTD supervisor. The application then changed my password and says that an email was sent with the new password. I did this 5 times. No email was sent to my email address. Yes I did check spam trash primary etcetera etcetera. I was one hour late for work. Still attempting to correct issues with the applications for my ride home, this is still not corrected, nor have I received and email from RTD to correct my password reset. Please provide a link for reimbursement of ticket purchase.


  • By

    Easier than “Statica” made it out to be

    I downloaded the app, chose to purchase a day pass(at a student discount rate), was able to chose when to activate the pass, had the choice of whether to save my cc or not, and easily activated the pass later with no problems. May have taken 5 min or less to do all this and the app never made me purchase anything or save a credit card. Nice going RTD, I am surprised. I am not sure what Statica did wrong with her setup but the app does not behave as she stated in her review.


  • By

    Needs some work

    Great concept, pretty easy to use. I just don’t understand how regardless of how many updates there may be, the app still crashes at random. Like pull it up to show the bus driver my pass and it crashes as I’m turning my phone so they can see it. Always fun to be talked to like I’m an idiot for flashing my phone without any apparent reason. 👍🏻 Fix it.


  • By

    This app is great!

    It saves me a lot of time by getting tickets online instead of waiting in line at the counters. However, it would have been wonderful if it lets me save tickets to my wallet. In that way, I don’t have to log in to the app and show the tickets. It is especially beneficial if you buy monthly passes via this app and it is a bit painful to login twice every day to get your tickets.


  • By

    Needs Apple Wallet support for student pass!

    I commute daily using RTD buses from my home to school and it would be excellent if I could just add my student pass to my apple wallet and pull it up whenever I get on the bus without having to bring my card every single time. I sometimes go to the gym and bringing my wallet with me is problematic. I don’t see why this is not an option yet, given that the card already uses NFC.





  • By

    Easy to use app!

    This app is very simple and easy to use, and is nice to be able to use a credit card to purchase tickets. It includes nice features like RTD Trip Planner and Next Ride, which is useful to find your next bus. You can buy tickets in advance, unlike the other review said. Would definitely recommend!


  • By

    A bit unstable on iOS 13

    App’s been great for quite a while. However with the transition to iOS 13, it’s been quite unstable for me. Purchasing is fine, it’s actually displaying the details for an activated ticket. It adds some anxiety to boarding as I’m never confident that the information will be on the screen when I have to present it to a driver.


  • By

    Apple Pay makes it work

    Apple Pay makes this super painless and quick. Before Apple Pay you had to manually enter CC info every time, or attempt to navigate the Byzantine process of creating an account, and keeping it logged in on the app.


  • By

    Needs improvement

    When there’s a new version of the app, a scary-looking WARNING dialog is thrown up. This should really just be an informational message. When you choose to update immediately, the app takes you to the iTunes Store, not the App Store. This app should allow you to use Apple Pay, instead of relying on a stored credit card.


  • By

    Works well for me

    Easy and convenient. I appreciate Apple Pay support - it’s not that I don’t trust RTD to store my credit card, but it removes the need for them to do so. One less thing to go wrong. I notice that the App Store page says that the app supports Apple Wallet, but I haven’t seen a way to store my tickets. Am I missing something?


  • By

    New Rider - New App

    Just downloaded the App to try out the new G-Line from Ward Rd in Wheatridge to Union Station. The app worked well and purchase via ApplePay was flawless. Internal links to schedules, etc. worked fine. We'll find out how well it performs in the field tomorrow. It would be great if it had an internal link to launch the ParkMobile app for park and ride situations.


  • By

    Could be way better!

    Can’t buy my ticket today because os app crashing. Other times, too many steps. And today, if it did work, it was not offering an opportunity to buy multiple passes. There has been plenty of time over the last few years to make this a perfectly smooth app for a perfect app application. Please don’t discourage me from using RTD and get better.


  • By

    Wallet/NFC integration and Pass storage

    This is a fine way to get bus fares, and improves the bus riding experience to not need cash finally. But this has to get Apple Wallet/NFC support so I can tap for my fare, or better yet to add my EcoPass I have through my employer. I would also love to see the 10 Pass Ride book added to the digital app



A better way to Contact apps


You can now contact RTD Mobile Tickets customer service directly
via Email using our new site - AppContacter.com

Contact RTD Mobile Tickets directly


Is RTD Mobile Tickets Safe?

Yes. RTD Mobile Tickets is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 148 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.0/5 . Justuseapp Safety Score for RTD Mobile Tickets Is 36.8/100.


Is RTD Mobile Tickets Legit?

Yes. RTD Mobile Tickets is legit, but not 100% legit to us. This conclusion was arrived at by running over 148 RTD Mobile Tickets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for RTD Mobile Tickets Is 36.8/100.


Is RTD Mobile Tickets not working?

RTD Mobile Tickets works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Have a Problem with RTD Mobile Tickets? Report Issue

Leave a comment:



Why should I report an Issue with RTD Mobile Tickets?

  1. Pulling issues faced by users like you is a good way to draw attention of RTD Mobile Tickets to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a RTD Mobile Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RTD Mobile Tickets.


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