RTD MyRide app not working? crashes or has problems?

RTD MyRide Status


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⚠️ Most reported problems ⚠️

Not working
50.0%

Something else
15.8%

Screen
13.2%

Login
7.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of RTD MyRide Problems 😠👌🔥

- Difficult to create an account and keep it logged in

- Takes 30 minutes to get user name and password to work

- App seems to be completely different on laptop and phone

- No email sent with new password after reloading the RTD ticket application

  6 Reported Issues: 😵🆘🛟🚨📢

Melanie Stacey
2024-04-10

Unable to login

Jay M.
2023-11-27

app only opens to pure blue screen, no changes to phone since it was working last a few days ago

Jason
2023-11-10

Just got a Galaxy S9 and the app won't load, at all. Comes up with a pure blue screen and does absolutely nothing.

Beverly Difilippo
2023-09-22

Ihad to get a new phone and I now my app for echo pass doesn't work. Will not take my password . My email for the app is fliperdb@redacted. Thus is through rtd and Covenant security at DIA.

Patricia
2022-10-28

I’m unable to purchase ticket. Keep getting message - Something went wrong purchase.100 No products available. I’ve deleted the app and then downloaded it again. I also hard reset my phone and no changes.

Aaron
2022-09-27

App does not like iOS 16. Since I installed, constant “we could not connect to the internet” error. It has to be the RTD App. Everything else works fine. Fix it, super inconvenient.

Showing 1-6 of 6

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About this app

Customers can add funds to their MyRide account and scan their mobile MyRide barcode at validators to board RTD buses and trains.  We've also got a new and improved MyRide smart card should you want friends or family to ride RTD using your account. Welcome aboard!  And with fare capping, RTD automatically converts 3-Hour passes to Day and Monthly passes so you'll always get the most value.  RTD's updated mobile ticketing app includes new features to make riding RTD easier than ever.  Introducing RTD MyRide!