TransLoc Reviews

One of the worst apps I’ve ever had to use, majority of the bus routes disappear and fail to update after 5pm, and I have shifts until 6pm. So I am left scrambling and waiting, not knowing if I’m going to have transportation to get home because none of the bus routes are showing up and the times that the buses themselves show up are unreliable as it is. Having to sit in the dark and the cold not knowing if a bus will ever show up is awful and wouldn’t be a problem if TransLoc actually worked correctly. Or if Rider were to be used once more.

Any reasonable person can see that most if not all genuine reviews TransLoc has received give it the worst possible rating. Yet the developers clearly paid a little for &/or spent some time concocting the sprinkling of absurd 5 star reviews, and also probably lucked into a few written by folks who truly don’t know any better, or maybe wanted to be polite. I felt that these obviously phony, sadly ignorant, & either way highly entertaining bits of nonsense deserved some recognition.

So it is my great pleasure to announce the First Ever Amusingly Ridiculous Review Content Awards!

In 3rd place, the definitely elderly gentleman who signed the review with his full name.

Next, in 2nd place- This absolutely real person is a real student at a totally not made up school. He says TransLoc is a huge help getting around campus, because he doesn’t have a car. I guess that entirely nonfictional location is one place it actually works... So give it up for the Runner Up: “Grad Student” at “North East University!”

And finally, the Grand Prize Winner, by unanimous decree of the judge. This was the clear champion, the review that perfectly expresses the spirit of this coveted award. The author is a genius, beyond all doubt, as well as the Village Oaf somewhere in Appalachia. The words say it all:

“see bus, no more afraid”

The old Rider app was perfectly fine. I have so many issues with TransLoc that was forced upon us. First, UI functionality is awful, eith the old rider app, selecting the stops would show what routes service it and the time left before the next would arrive. The new app does not do that as one has to tap into the stop and bring up individual routes, adding extra steps and not even allowing for a comparison of the routes. Next, the routes colors do not intermingle like the Rider app used to, only showing a single color even if multiple routes service it. Additionally, the shuttle icons are big and bulky, and even the timing is inaccurate. Finally, the routes don’t even load up half of the time, making me miss my shuttle.

If I had to give serious feedback, just bring back the old app, it was a better one across the board.

Routes show up sometimes, but more often than not TransLoc says no route is available at a location which is served by 5 different busses. Another major flaw - even with great WiFi and cellular reception, the user location feature places the user 3 towns over from where they actually are. Another flaw - cannot touch a point to drop a favorite location pin - doesn’t exist. And you can’t manually choose a route to look at, if TransLoc doesn’t “find” it, it’s as if it doesn’t exist. Not conducive to knowing where your bus is. And of course, no landscape mode for iPadOS. Who is responsible for this broken, poorly conceived “upgrade”? Needs a MAJOR improvement.

I just want to see where the busses currently are on the map. A lot of routes overlap and it used to be easy to browse and see which one I want to take and whether I can hop off one to drop something off and then hop back on a different bus but it wants me to commit to a time and starting and finishing destination (which I can already do through google) and this lack of flexibility is very frustrating and makes me unable to take advantage of the Emory bus routes like I used to. If there is a way to revert to the old app I would strongly prefer it.

I use several routes at different times and can’t figure out how to find the upcoming or tomorrow’s schedules. Tomorrow I need to ride earlier than I usually do.. how can I find the bus stop times for earlier buses? With the old app I could look at departures for a few different routes with little effort. How do I plan for the morning if I don’t have departure times? Since I don’t get up until I have to, besides getting up early to check the upcoming buses, I have no way to know when to be at the stop! If I could see a schedule, I could plan my wake up time based on the bus stop arrival. Different is not always better.

First off, I will like to note that the update for TransLoc is totally bogus. It removed the setting that can send notification for when the bus is approaching in a certain time of the users’ desire. The whole point of TransLoc is for it to notify the user when the bus is approaching.
Second off, the updated app is extremely unstable. What I mean by this is that it will crash all of a sudden. With luck, you may be able to return to TransLoc . However, often times it does NOT. As of 7/12, TransLoc kept crashing and it won’t let me in at all.
My propose solution: bring back the old app or fix this new app that doesn’t work!

Forced to download this new app after removing functionality from rider app. The new UI is very non-intuitive. Overlapping routes no longer show multiple colors to indicate such. Clicking on busses no longer show you their route or the time they will be at a certain stop. Clicking on the bus stops no longer show all the routes serving that stop nor the time they will be there. You have to select each route individually. Simple actions in TransLoc require you to tap load multiple times when before it was one action. When the route isn’t running it simply disappears off of TransLoc instead of being greyed out or something similar. All of this combined with more make using TransLoc frustrating and borderline unusable. I’m a student that depends on this to get around campus. Please bring back the rider app or at least many of the features that were left out.

I don’t typically write reviews, but I’m making an exception for this one because it’s a really horrible. You can only plan a trip by what time you’d like to leave, not when you need to arrive, making it very difficult to figure out what time I *need* to leave. I can’t tell it to always display certain routes, the estimated arrival time jumps around, and there doesn’t seem to be any user-accessible schedule.

If the purpose of TransLoc is to boost rideshare use by making public transit frustratingly difficult, it has succeeded

Every time this app updates their app SCT no longer works! EVERY TIME!!! And every time I write them they keep blaming SCT saying that’s it’s them and not this app. REALLY?!? this app, wake up! I really used to enjoy this app because I take many buses every day and I need to know when they are coming or if I just missed one and need to wait an additional hour at the bus stop (sometimes in 15 degree weather!) I am sick of this game that this app continues to play! TransLoc works perfectly and as soon as I install the latest update “BOOM” this app stops tracking SCT! Anyone with some common sense can figure out that it’s NOT SCT, but this app!

This thing is useless. All it shows is the on demand service for my school, I can’t see any routes, times when busses will be arriving, location of the busses, etc. I literally moved the map to the area on my campus where all the busses meet, and it said there were no routes to be found there. Funnily enough, I’ve been using the old app with the “Click to download the new app screen”, because I can at least see if a bus is coming or not on that one.
You heard me right, the old app that you literally can’t interact with, is more useful than this garbage.

TransLoc would be good if they fixed four things:
1) Allow people to search and save any bus route to permanently track them
2) when updating bus location, do not slowly move the icon across the map at 40 mph. Animations are fine, but it should update within 2 seconds (max). Rn, it takes a good 10.
3) fix disappearing buses. Internal tracking apps don’t have this problem, why does this app
4) Allow us to see route schedules. When do they end? How about start? I don’t care if a bus is supposed to be nearby, I wanna know if it’ll run till I get where I need to go

I guess it’s somewhat accurate in terms of bus arrival, but even saying that would genuinely be giving it too much credit. Constantly behind or so far ahead so it seems as though the bus is either late or you are. Even incorporating a hard copy of the bus schedule, it’s still nearly impossible to know if you’re actually gonna get where you need to know on time. I’ve resorted to just leaving for everything an hour and a half early so Im not ridiculously behind schedule.

As noted by many users, the new this app app is great if you just want to know when the next public transit of any kind in your immediate area is coming.

If you want to look at a route you AREN’T immediately standing on or figure out a SPECIFIC route, well, you’re out of luck. I used to be able to look AHEAD of where I EXACTLY was, but, like the Start button on Windows, wiser developers than I removed a beloved easy to use, powerful feature, then told us why we didn’t need it when we users said we missed the feature and didn’t like the interaction with the new feature, you removed one of your best features and will probably tell us why this one we don’t like to use is better and we’re dumb for wanting the simpler older tool back until you cave after way too much complaining.

Please bring back the old map/route feature from Rider.

The previous app, Rider, is much better because you can view all the routes around you, even if a bus is currently not active on the route. This helps for scheduling trips in advance and knowing which buses to take. On TransLoc, I can only see routes near me if a bus is currently active on that route, which isn’t helpful at all. I can’t find a way to simply view all the routes near me. Also, the layout is confusing, and many other helpful features that were on Rider are gone on this app.

The previous rider app my university used was much more intuitive. I liked the ability to quickly click on a bus to see which stops if would be going to and when. Now you have to calculate which bus is going to where by guessing. Once you select a route you also have to clear all your progress instead of pressing “back” to see all the routes again. The old app was much more UX friendly, but it’s forcing me to use the new. Please either make the old version available again or bring basic functions to the new app and I’ll change my review!

Today my bus was 2 hours late and when it got here they gave us 3 minutes to get out before they left us. Other days when I’m at school, they come earlier than when I schedule and get mad at me because I can’t leave the school building until it’s time to leave (which is the time a schedule). Sometimes they would even leave me at the school with no way home. Other times they come an hour or two later. I’ve never gotten a bus on time, but I don’t mind it being a few minutes of. As a student I felt like I had a little control over how I get to and from school.

Revisiting TransLoc now and wanted to drop a review. As a college student, I had no car during the summers to head to places or take internships. I was able to track my rides and get where I needed because of TransLoc. It literally got me an internship, which led to a job after college. Give it a try and play around with it. Once you’re comfortable, it can be a powerful tool!

The old app wasn’t pretty, but functionally worked better than any other bus app I’ve used. The new one takes 3x more clicks than the old one and doesn’t even show the routes immediately (“There are no routes in this area”??). I wish I didn’t update this

We’ll see if continues to work maybe it auto logs the drivers in. It looked like it was on the bus company side part was maybe the driver but when it went down completely they got a new tracking system and it wasn’t compatible yet.

The previous version of TransLoc allowed you to choose routes to display and showed the busses on the map. This version only shows the stops. How am I supposed to know which routes are connected to the stops?

My university changed to this for an upgrade. It is the worst thing they could’ve done. It doesn’t tell any estimated arrival times. You don’t see which buses are on route at that time. It literally just tells you the stops for the area. That’s it. Could I be waiting for 20 minutes or for two? Is it faster to take Crimson or Crimson Express? You’d never know because it doesn’t show any buses or transit times. Worst app possible for UA to switch to.

TransLoc often has no suggestions for when the busses are supposed to come. In addition the map is very hard to use and you cannot click to see a single bus’ full route or easily move around on the map to look at different locations. It seems as if you can’t click on different stops. We used to use the old this app and that app worked better for most everything

Opens up to a blank screen. Cannot do anything. Try to find help online, but help is geared towards transit agencies not users. Send email, they respond that the problem is that I am outside area. Why can’t app simply tell me that I am outside the area in a user-friendly way? They say that is up to the transit agency as they have control over that. Really? The agency decided not to tell users they’re outside the service area?

TransLoc is so difficult to navigate and I can never find what busses are running when/where. It would be nice if I could actually search bus routes. I hope UA switches to a better app.

my university switched to this and it is literally the worst app ever. There was nothing wrong with the first transit app we were using not sure why we would switch to this one that glitches so much. It can never tell me the eta so i have to guess how long the wait will be. It’s getting colder and colder so waiting an hour for the bus is not ideal.

TransLoc is very difficult to navigate since you only see all the stops around you, rather than the lines themselves. If there are more than a handful of stops within walking distance, it looks like a bunch of polka dots over the map.

I miss the old app. This is useless and inaccurate. Three days in a row now I’ve sat out in the cold for 30 minutes because TransLoc was inaccurate and said the bus would be there in 10-15, then changed without warning. The old app worked perfectly, so I don’t know what happened here.

The new update killed TransLoc.
Totally useless for the average user, poor layout and usability.
Would rather go back to calling the terminal and asking how much longer until the bus arrives than use this version. Sad to to see it go in such a backwards direction.

The new app is not at all intuitive. I would suggest relying on the old Rider app for a better experience.

Main problems:
1. Routes are not discoverable. Just stops.
2. No way to select a few routes to view at once.
3. Pinned stops aren’t sorted by current location. You have to search through them every time.

I can usually just use my current location to find the best bus stop location, but now I have to literally place the pick up. I’m new to my area and this is extremely difficult for me to time out my walk to the stops now. Please fix ASAP

TransLoc is great but no where on TransLoc or with the busses dose it say your ride may not come TransLoc says it’s great for getting to work on time I’m almost late every day use it this

No help for how to use. You cannot choose your site. If your micro site isn’t running it finds on in the next city (why?) No map for your site, this is new a map would be helpful in TransLoc that is supposed to be for its use. Frustrated start.

It is more convenient to look up a route in the old version.

Works but needs work.