CertiPro app not working? crashes or has problems?

CertiPro Status

Last Updated on 2023-05-03 by MiaTomi, Inc.

I have a problem with CertiPro

Are you having issues? Select the issue you are having below and provide feedback to CertiPro.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with CertiPro? Report Issue

Common CertiPro Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CertiPro app on iOS and Android devices. Solve all CertiPro app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CertiPro iPhone Issues and Solutions

CertiPro iOS app crashes, not working, errors
CertiPro iOS app network issues
CertiPro on iOS has black/white screen

CertiPro Android App Issues and Solutions

CertiPro has errors/crashing/not working
CertiPro server network connectivity issues
CertiPro has black screen

CertiPro iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CertiPro app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CertiPro app crashes or not working on Iphone (iOS):

Close and restart the CertiPro app on iPhone
Update CertiPro app to the Latest Version for iOS
Uninstall and reinstall CertiPro iPhone app
Update your iPhone to the latest iOS version

Fix CertiPro on iPhone unable to connect to server/internet connection issues::

To resolve CertiPro network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CertiPro black/white screen (blank screen) on iPhone:

Follow the CertiPro iOS app troubleshooting guide Here →

CertiPro Android App Issues and Solutions

Fix CertiPro not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CertiPro app issues:

Force Stop the CertiPro App
1. On android, goto "Settings" » click CertiPro app. » click "Force Stop".

Update CertiPro to the latest version on PlayStore

Clear CertiPro App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CertiPro app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CertiPro.

Fix CertiPro unable to contact server/ CertiPro internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CertiPro » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CertiPro » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CertiPro on android.

Solve CertiPro black/white screens issue on Android:

Follow the CertiPro android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MiaTomi, Inc., developers of CertiPro.

About this app

Whether you are a certified professional, an experienced, or new professional; this app can help. this app helps you achieve and/or maintain a Certification, and documents your progress in an easy, mobile way. It will simplify the cumbersome process of search, decode, and match your professional profile with your selected certification’s requirements. Once you set your goals, or document your experience and education, this app will match them with certification requirements and make recommendations. Once you select a certification goal, this app will show your progress in a visual dashboard. Improve the way you manage your career to improve your life! Focus on your PM Certifications the easy way with this app. What’s more, you will receive reminders to stay on top of the process until you achieve your goals.