Reflexis ESS Reviews

It took me 14 tries to download this on an Apple product. After verifying my sign in information over and over, having it start downloading and crash, having the download be corrupted (!?!), and having it freeze both my phone and iPad...I finally got it to open. The graphic style is outdated, things overlap and are hard to see on any size screen. The user interface is a mess and there is zero intuitive user functionality, and that’s after completing the “how to” PPL.

This is not what a finished product should look like, nor how a product designed for a major company should function. This is what I expect a Beta application to be. Was this tested at all? I’m sure Walgreens paid a pretty penny for someone to develop this mess, but after working with the rest of the unstable and outdated Walgreens software in the store, I can’t say I’m surprised with this steaming pile. And to try and use this buggy mess for scheduling? Haha, this should go well.

I’m a gamer and use emulators and addons for major games that were written by regular people as a hobby that work 9000% better than this. Good job Walgreens. 🤦🏻‍♀️

Not only is this the one way to change availability now (contrary to what the training states), but it does not even remotely function as intended. Constantly crashes. Shows no schedules after notifying me they are available. Follow all the directions to change my availability for a day or two, and it tells me I have to set times. One is for all day, so I select that. It tells me to select times. I set times. It tells me I have to set times. I set times again. It tells me I have to set times. Repeat ad nauseum. Walgreens made a huge error in judgement switching us to this from a working system. ReflexisESS seems barely finished being coded with huge errors and a total lack of functionality. Contemplating using it for your company? Find something else. The training is also a total waste of time. One to three plus hours depending on your tasks, and even the shorter one tells you how to do things you won’t be doing.

This is the worst idea ever. First, the company isn’t smart enough to wait until the bugs are fixed before making us use this stupid app. Second, they don’t seem to realize that this is a company that hires TONS of senior employees who have a hard enough time trying to figure out texting let alone an app like this. If I ever need to switch shifts half of my coworkers wouldn’t even see it because they don’t look at their phones enough to even see a missed call until days later. Third, I don’t need this crap taking up extra space on my phone, I don’t even like having the Walgreens app on my phone but they make it necessary.
Why not ask the employees who are going to have to deal with this their opinion before forcing everyone into something you can’t even get right? I haven’t talked to one person who likes this.

So outdated in aesthetics, not pleasant to go through at all. The graphics are a bit sloppy. Things overlap each other, making visibility a bit difficult in some circumstances. We’ve only just begun using this at my workplace (Walgreens) and I think it’s a pretty great idea. I think it just might encourage fair scheduling which is a problem in our company. People who have the most desirable shifts (like a 9-5) get to take that shift for every day of the week. I think ReflexisESS just might dissolve that in some way, even if just by a little.

I’m really quite excited to get to start using it and view my schedule from home and manipulate my availability. I just wish it might go through an update or two to improve bugs and adapt it to an iOS 12.0.1 environment.

I would like to begin with the fact that this scheduling app is a brand new concept for Walgreens yet they can’t even produce ReflexisESS with the latest version of iOS. Who made ReflexisESS ? A 13 year old? Aside from so many bug problems, every time I go to change my availability, ReflexisESS kicks me out of the system and doesn’t save my availability even after I submit. I know Walgreens is one of the, singlehandedly, MOST successful companies in America as far as sales and numbers go, so why does ReflexisESS look like it was made one day before the release date? I have a lot of problems with this...including the fact of some John Doe in corporate making the team members schedules when they’ve never worked one day on a sales floor in their lives. I just want a fluid app that WORKS if this is how we’re going to do scheduling now.

We were all forced to get this at my store. ReflexisESS continuously texts and emails you at ungodly hours of the night/morning letting you know of schedules being published (even after its already alerted you or hasn’t even been published yet). I swear I get the same notification five times the day after my manager publishes the schedule.
And then recently it decided to erase my schedule completely, showing me that I’m “not scheduled” at all the upcoming week (when it has previously showed me as scheduled), and none of us know what happened.

Businesses just shouldn’t be forcing this on employees. Its not user friendly and there is something seriously wrong with the world when you wake up to a text at four in the morning from this stupid app telling you that the new schedule is up (when it isn’t).

I had ReflexisESS to access my company schedule and under iOS 12 it was working wonderfully! I loved the ability to sync my schedule to my phone calendar. However, there have been problems since I’ve upgraded to iOS 13. In my case, ReflexisESS allows me to complete the first step in the two-step verification process. When it comes to the second step, I would put my password in for my company, hit enter, than ReflexisESS crashes. I than try to bring ReflexisESS back up and the two-step verification starts all over again. As someone who works two jobs it an inconvenience to me to constantly check my schedule at work or call them. A speedy fix to this would be appreciated. Thank you!

I see that this could be very useful, and I really enjoy the ability to check my schedule on the fly, but the UI/UX needs some work.

I can look past most of the UI things I disagree with because those are mostly personal preference and I'm used to a well polished UI. However, my complaint is with the overlap of elements. The status bar overlaps the top menu and function buttons making it hard to tell what they are and press, and covers up most of the section title.

Note: for the developer, I am using an iPhone SE on iOS 10.3.3 and the most recent version of ReflexisESS at the time of writing. I am looking forward to upcoming improvements.

For those of you who can’t get the url and domain please refer to the job aid both of which are in there. If you don’t have the job aid printed type “Reflexis ESS” into storenet and it should pop up for you. For the people confused about not being able to return to your ppls then you should really take the time to check ltmp because all of your ppls will be shown in the “completed” section. There’s a lot of reviews from confused people who aren’t even using ReflexisESS .

This is terribly designed. I'm used to Walgreens being objectively bad at technology at this point, but this new scheduling system is designed by someone who knows what a modern system should look like but not what it should do. It is a true masterpiece of garbage. I honestly don't think you could make it this bad on purpose.

For those of you saying that negative reviews are people who just can't accept change, maybe consider that every change I've witnessed in a single year at Walgreens has been an abysmal failure that makes the company look moronic. For those of you saying to an exciting concept, please stop brown nosing here they can't even see it and knowing that people like you exist depresses me.

I am an assistant store manager that has just began using this at Walgreens. People need to understand that this has not been completely rolled out to all stores yet and that we will learn how to use it. The people complaining about ReflexisESS already are the employees that cannot accept any change because it might be frustrating to deal with at first. Give this a little bit of time and see how easy it might become.

I just recently got a new phone with all its updates caught up, and ReflexisESS will not allow me to set up with my store. My old phone had 0 issues with setting up ReflexisESS . And I wanna know when this will be fixed. The key is working for most of my other co-workers, why am I and a few others excluded from using this? This is just an issue with being able to access an already horrible app that needs a lot of work. It’s as if instead of making us use a Beta (test) version, they released the full version which is just an Alpha (initial idea designs) version that caused nothing but strain on everyone needing to use ReflexisESS.

Alright an update to ReflexisESS to fix the flaws we’ve complained about. Except not.
I still can’t set my availability, my manager still can’t see my time off requests, I never get notifications, I don’t have access to my coworkers schedules when they have access to mine. My manager took my phone and submitted my requests himself and still couldn’t find them, so I know it’s not me.
It’s still broken and unlikely to get fixed. I can only get time off if it’s submitted through ReflexisESS , but at the same time nothing I submit shows up. App crashes on a normal basis and there’s no way to stay logged in.

This was awesome when first downloaded, but at work the other day, there was a message for iPhone users that we will need to delete ReflexisESS , then download it again after June 16. Today, while trying to access my schedule, it stopped working. Normally, I delete then download again. When I opened it, it gave me a weird screen with a qr reader trying to scan. I hit cancel, & I’m asked to type in a url & a domain name. WHAT? Never had to do that. I’ll see what happens when I go to work tomorrow, & get some info.

App is serviceable, but poorly optimized, clunky, and not user friendly. That being said I’d expect as much from a “work app” for big budget companies who’d rather invest their money elsewhere. I am able to see my schedule and request time off, but not much else. Though I find it much quicker and more efficient to just text my manager/scheduler. I can’t even set alternate work locations. I currently work between two stores and it would be nice to have access to both schedules.

Features that would be nice in an update, but I never expect to see:
-modern interface for larger screen phones
-reliable push notifications for daily scheduled hours, schedule posting, shift changes, callout help requests
-live chat or messages for employees to handle scheduling issues
-direct feedback section within app to communicate with developers make suggestions or address technical issues