TELUS Connect (My Wi-Fi) app not working? crashes or has problems?

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  1 Reported Issues: 😵🆘🛟🚨📢

Don Manning
2022-06-29

I have replaced my T3200M router with a TelusA40F. The Telus app says the TelusA40F is offline, but the devices are connected and are working. The app will not recognize the devices on my network, and it still seems to want to connect with T3200M router. Can you provide some advice as to how to make the app work as it should?

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About this app

Self-install TELUS products, set up parental controls, personalize your service and troubleshoot issues right at your fingertips. * Self-install your TELUS products, including Boost Wi-Fi, modems, TV boxes and more.  Easily manage your TELUS home services from your mobile device!  Requires TELUS hardware or a self-install kit. * Feature availability may differ based on modem, region, and product subscription.