VirtualSIM by BNESIM Reviews

VirtualSIM Reviews

Published by on 2026-03-12

🏷️ About: 2022 World’s Leading Travel Communications Provider - World Travel Awards 2020 World’s Leading Travel Communications Provider - World Travel Awards 2019 World’s Leading Travel Communications Provider - World Travel Awards With over 120 Terabytes consumed by our customers in 200+ countries every month, BNESIM is the app that keeps travelers, business people, remote workers, and devices connected. Think of us as your affo.


       


Is VirtualSIM Safe to Use?

We Investigate the app owner's website (Bnesim.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🫥 Neutral
47.5%

🤬 Negative experience
31.9%

😎 Positive experience
20.7%

~ from Justuseapp.com NLP analysis of 118 combined software reviews.

Is VirtualSIM Safe?
VirtualSIM by BNESIM appears generally safe, but use with caution.
39.3/100

  Safety Analysis »»

Is VirtualSIM Legit?
VirtualSIM by BNESIM appears legitimate, though exercise caution.
129.7/100



Read 15 Customer Service Reviews 😠💢

3.8 out of 5
It suddenly stopt working

I found this amazing at the beginning and bought it for a holiday trip to Singapur, Philippines, Indonesia and Thailand. It worked fantastic for the first half of my trip (the first 10 days). Suddenly, when l was in Indonesia, it stopped working and showing the sign “no service”. It let me completely uncommunicated in the middle of the trip. I was in Indonesia, without speking Indonesian, no access to google maps, not being able to call my driver and without allowing me to to any of the things l bought this for. In Singapore the sim card did not work either and l ended up buying another sim card in a 7eleven. Team Support? Non existent. They do answer the phone, reply emails after too many hours, but they do not solve the failure.
I regret it stopped working before having even used half of the 1GB l bought.

Poor set up support

Have tried to setup this eSIM both in Canada and now New Zealand. Besides selling me data, the how-to instructions are hard to find, and when you find them they are not specific to my iPhone and are frustrating despite hours of work on my part. Uploading a photo of your passport and credit card feels like a pfishing scam. Despite that, still no service. Once I get it working and use up my paid for data, I will never use this eSIM company again. Just spent 30 minutes on auto-hold trying to speak to customer service. 😞

Avoid scam

Dowloaded app, paid for package, installation in app didn’t work properly, FAQ not helpful, finally installed it manually in iphone settings.
Esim finally connected to 3g, but data doesn’t work. Impossible to look for solution in app without data. Found wifi tried to contact their “live” support but after 5mins ringing nobody picks up and the connection is closed. “Live” chat doesn’t work either.

Bottomline, they took my money but didn’t provide neither service nor support.

Warning!!! eSIM replacement cost 1€

I’ve been using BNESIM for a couple of trips to Europe. It worked well. But when I got a new phone, I was told that it’ll cost €1 to “replace” the eSIM and supposedly it’s company policy. It’s totally ridiculous that eSIM would cost money to be generated and transferred. The whole point is to save money and time by going to eSIMs.

So, be sure that you use up your old data before changing phones!!

Scam!!

Don’t use VirtualSIM for any kind of eSIM card for calls and internet. Once you purchased it it doesn’t work at all plus there is no support center who actually can help you.. like non of them exist. For any travel countries

WARNING SCAM! SCAM!!

Avoid using this platform if you don't want to lose money! I had a bad experience where I deposited $50, but they only acknowledged receiving $46 and never credited my account. Don't make the same mistake, steer clear of this platform!

It’s not working

Thy changed me randomly on my credit card.
Singend me up for a contract i never agreed!
Not able to reach them on phone,mail, chat!

Not able to delete my account/ credit card information....
that shouldn't be possible in the first place!

Calls

Does not work

Scam

I have made a deposite in VirtualSIM with trx(tron-20) and the valule was 10 euro but they sent me just 1 euro they scam mee. Be Carfule with them.

Stupidly useless, can’t activate without two devices

To activate the eSim they send a QR code. How are you supposed to activate that from your phone? Answer: You can’t.

Better yet, the ‘guide to iOS’ link in the eSim email takes you straight to… their home page.

So if you’re looking to buy some roaming data, don’t bother with these clowns

Best Travel app ever

My experience was extremely amazing traveling to the US, then to London after to Sweden. The cost was super efficient towards my budget and worked effective when necessary. I would recommend VirtualSIM and system to anyone who’s traveling for vacation or business.

Satisfied with the quality

Note that they do not offer a real sim card. They offer a data sim card plus an app. They say you can receive a call on VirtualSIM if you have the access to the internet.

Travelers Dream eSIM Solution

Met the founder in Spain at MWC. Tried his service and use it every where now. Pay with BTC or credit card. Buy lifetime data plans that don’t expire. Love it!!!

Very good

Highly recommended.

great

nice work



Is VirtualSIM Safe? 🙏

VirtualSIM by BNESIM appears generally safe, but use with caution. JustUseApp Safety Score for VirtualSIM is 39.3/100.
This assessment is based on our NLP analysis of 118 user reviews. Combined with the app store average rating of 3.8/5.

Safety Analysis

68.5% of users say app is safe 👍
68.5%

27.9% of users say app is risky 🚨
27.9%

3.6% of users have some concerns ⚠️
3.6%


Is VirtualSIM Legit? 💯

VirtualSIM by BNESIM appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for VirtualSIM is 129.7/100 .
This conclusion is based on analysis of 118 user reviews.

🔏 Privacy & Data Safety

VirtualSIM collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • Identifiers
  • Data Not Linked to You:
    • Contacts
    • Identifiers



How was your experience with VirtualSIM by BNESIM? Post a Review




Features

All the features of Pro plus static and AI IVR, voice and data pool, expanded national coverage, dashboard, virtual PBX, virtual numbers, company phone extensions, fixed and mobile phone convergence, app integration, management API.

If you’re here to make and receive calls, participate in a conference call and get mobile data in 200+ countries without roaming fees, you’ve come to the right place.

Your incoming calls can be terminated on the BNESIM app, a desktop phone, the voicemail, forwarded to other phone numbers, or even to a conference room.

With BNESIM, you can activate multiple landline, mobile, and toll-free numbers from 100+ countries, all together on the same BNESIM account, in seconds.

Connect your SIP/desktop phone, receive your calls on multiple mobile devices without a PBX, make your calls from any of the phone numbers you have.

  Contact Support
Developer:
BNESIM Limited


Website: