Contact Tufts Health Plan

Contact Tufts Health Plan Support

Published by on 2023-12-09

About: Welcome to the Tufts Health Plan member mobile app for Commercial and Senior
Plan members. Once you complete the initial registration on your phone, this
app will allow you to perform the following functions: 1.



How to Contact Tufts Health Plan Customer Service/Support

Tufts Health Plan Contact Information

Listed below are our top recommendations on how to get in contact with Tufts Health Plan. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Tufts Health Plan. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: Tufts Health Plan

E-Mail: [email protected]

Website: Visit Tufts Health Plan Website

80.95% Contact Match

Developer: Tufts Health Plan

E-Mail: [email protected]

Website: Visit Tufts Health Plan Website



More Matches

Get Pricing Info for Tufts Health Plan Foundation
Contact Tufts Health Plan Foundation! Or Contact Support
Need help using Tufts Health Plan Foundation? Try their Help Center now!
Tufts Health Plan Foundation in the News!


Social Support and Contacts

Tufts Health Plan Foundation on Facebook!
Tufts Health Plan Foundation on Twitter!
Tufts Health Plan Foundation on LinkedIn!






Reported Issues: 3 Comments

3.5 out of 5

By Bradley Hale


Don't even bother with it

this app was actually good at first, but I just spent the last 15 hours trying to get it to work. I tried to login I got an error message saying to try again later I change my password. It lets me login it doesn't show anything. I log back out. Change the password 10 more times finally let me in to look at my account. I close the app. Try to log back in and get the same stupid try again some other time error messages. Can someone please fix this. Same things happen on the website too.



By don't use this app at all


Worst app...not able to login...

This is worst application I have ever seen. When I login from laptop using website, it is asking for User Id and password but when I tried to login on IOS App it is asking for email address and password. I tried providing email address I have filed with my account but it giving error saying my user does not exist in system. I tried accessing forget email id link and when I provided my Member Id it is saying my member ID is not valid even though I have provided exact same member ID as printed on my member ID Card but still its not valid, what crap. Even website is not proper, I changed my address 3 times from laptop but it is still showing old address even after getting confirmation that your changes will take affect from this bla bla date. Developers you should really take care of all these small small thing which could be more benefits for end user.



By LG1010101


Not working

Like others, I keep trying to enter my email and password and getting an error message saying these are not the credentials it has on file for me — and these are definitely correct, because they work fine to log me in to the website using a computer. Also tried the ‘forgot my email address’ option to see if it maybe had a different one on file, but it also gave an error to the birthday and security question answer I typed in, though those were definitely correct too. (This is for a workplace plan.)




Have a Problem with Tufts Health Plan? Report Issue

Leave a comment:




Why should I report an Issue with Tufts Health Plan?

  1. Pulling issues faced by users like you is a good way to draw attention of Tufts Health Plan to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Tufts Health Plan customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tufts Health Plan.


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