Buildium Status

Last Updated on 2026-04-21 by Buildium

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User reports:
No current problems

Reported Issues:

Mary Naveda:

A tenant is currently experiencing an issue with the mobile app and is unable to gain access.

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solution

Kelly Tamburrino:

logging on doesnt open website - the page stays blank

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solution

Yogesh Kumar:

Lease Ledger is not functioning or opening

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solution

Tanya P Davis 2022-08-19

I am getting an error that says "The app is only offered for staff members

Tanya P Davis 2022-04-18

Error: "Please sign in with your portal app this app is only for staff members"

Tanya P Davis 2022-04-18

I am getting an error that says "The app is only offered for staff members"

Showing 1-3 of 3 reported issues:

Common Buildium Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Buildium network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Buildium App
1. On android, goto Settings » Buildium » click [Force Stop]

Clear Buildium App Cache and Data:
1. On android, goto Settings » Apps » Buildium » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Buildium.

On android, goto Settings » Apps or Manage Apps tab.
Click Buildium » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Buildium » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Buildium