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I’m a small time real estate investor. 9 units. This doesn’t mean I’m not successful in other industries. Thats the problem with this company. They treat new real estate investors as peasants. Like listen, I’m worth more money than any sales person that works for you. Give me a break. These people have been no help to me. Their customer service is disgraceful. I asked for a refund and they said no. Been using website 2 weeks, and prepaid for a full year. I may have to get attorney involved, just to prove a point to these people. Our conversations are recorded and there are no instances where I was told non reimbursable. Also, I didn’t have an option for a 2 week free trial. I was pressure sold into signing up. They advertise 2 week free trial, would have been nice to know this. Your system stinks, your service stinks, I want no part of you. I may consider staying on if you had some customer service. Having people reach out to me to watch a video is ridiculous. I’ve watched your videos, and now, I’m writing a review you idiots. Give me a refund!

Can a developer figure out basic RBAC? Why can’t the property management company add non-staff? I mean it makes absolutely 0 sense to just have PM companies and their staff use the mobile app... I mean - WHO do you think pays your subscription fees at the end of the day? We pay the PMs a monthly fee (which is a hell of a lot) and they pay for a subscription to your platform. In this day and age, there should be more seamless IAM. Only thing we don’t care about is Admin (user add, delete, modify). But we do care about rent roll and expenses. If we can’t track data via mobile app, then we’ll simply tell our PMs “your customers” to switch. We PAY their salary and thus YOURS... so fix it!

The description of the app and the capabilities are completely inaccurate. I cannot view vendors like the description says, this app is lacking very important options like being able to view paid/unpaid invoices. Complete disappointment. I am unsure how this app how such a high rating. The rating must be false or manipulated.