Bnft app not working? crashes or has problems?

Bnft Status

Published by Solutran, Inc. on 2023-11-02

NOTE: Currently the app is only available for North Carolina WIC, Illinois WIC
and MT SNAP. Bnft has everything you need to manage your EBT benefits securely
and simply.

I have a problem with Bnft

Are you having issues? Select the issue you are having below and provide feedback to Bnft.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 21 Comments

By Fathima Mohamed 1 month ago

I have issue with Wic Bnft app. When I register I mistake enter wrong number so I not receive OTP cord. So I need know how change my use number.please advise me

By Tracey Janisch 5 months ago

My account is locked. When i had to the the authentication, i got a code, but it would not work. Did it 5 times, now my account/ app is locked

By Briana 6 months ago

Please let us know if anything changes because nothing is working to see what is left on my account

By Payton Clark 6 months ago

It keeps saying log in error has for two weeks

By JaNae Lopez 7 months ago

I’m having trouble signing into my account

By Lydia LaMountain 7 months ago

Keeps saying wrong password or username

By Nancy 7 months ago

I can't log into Bnft app anymore. It says, "Error logging in. Please try again." I reset my password, but it's still says the same when I try logging in to it. It's very frustrating!

By Kristen Felts 7 months ago

I can’t login to my Bnft app. Says unknown error when I try to login.

By Monica t. Salibia 7 months ago

I can’t login.. my account because she said is unknown error..

By Pattie 7 months ago

BNFT takes my sign in but then asks for my phone # and it won't accept it as my identity checker

By Ashyia Dixon 7 months ago

Can not log in. Unknown error

By Mercedes Thomas 7 months ago

Unknown error please try again later message every time I try to login.

By Dee 7 months ago

Every time I open the app, I go to check what types of foods are eligible to be puchased with my WIC card and I get an error that it cannot be done. This needs to be fixed! Also, when I scan a food (baby food jars specifically) and it says "this item approved by WIC" and I get to the register and it actually isn't.

By Jasmine rose apt 8 months ago

An unknown error message pops up when I put in my number for a conformation text!!

By Liliana 8 months ago

I won’t let me log in and it won’t send me the code to be able to log in i have to change my password everytime i want to see my benefits

By Amber Parkinson 8 months ago

I never receive a text or call when trying to have dual login checks. I can’t view my balance due to this. It’s been several days with same issue.

By Asia Tindal 8 months ago

It’s saying I have no current benefits

By Rachel 8 months ago

It won't let me receive a text message and I can't view my balance

By Jennifer 8 months ago

When I go to log in and it goes to tge text or email me part it gives me error every time and i dont know how to update the number

By Philip Newquist 11 months ago

Is there any way to fix the app so that I don’t have to turn off my VPN when I’m on public networks. As it is currently, the app and website fail to work. Turning off the VPN resolves the problem, but it opens me up to third party visibility on public networks (such as the stores WI-FI)

By Mary Ledford 2 years ago

I can’t login into my app I forgot my password and don’t have the email anymore. I have a new email. How do I reset all that I’ve tried calling all numbers

Common dislikes about Bnft app

- Can't log in

- Have to keep track of balance on own

- Only approve of cheap non name brand products

- Food quality is not good

- Can't see when logging in

Have a Problem with Bnft? Report Issue

Common Bnft Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bnft app on iOS and Android devices. Solve all Bnft app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bnft iPhone Issues and Solutions

Bnft iOS app crashes, not working, errors
Bnft iOS app network issues
Bnft on iOS has black/white screen

Bnft Android App Issues and Solutions

Bnft has errors/crashing/not working
Bnft server network connectivity issues
Bnft has black screen

Bnft iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bnft app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bnft app crashes or not working on Iphone (iOS):

Close and restart the Bnft app on iPhone
Update Bnft app to the Latest Version for iOS
Uninstall and reinstall Bnft iPhone app
Update your iPhone to the latest iOS version

Fix Bnft on iPhone unable to connect to server/internet connection issues::

To resolve Bnft network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bnft black/white screen (blank screen) on iPhone:

Follow the Bnft iOS app troubleshooting guide Here →

Bnft Android App Issues and Solutions

Fix Bnft not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bnft app issues:

Force Stop the Bnft App
1. On android, goto "Settings" » click Bnft app. » click "Force Stop".

Update Bnft to the latest version on PlayStore

Clear Bnft App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bnft app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bnft.

Fix Bnft unable to contact server/ Bnft internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bnft » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bnft » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bnft on android.

Solve Bnft black/white screens issue on Android:

Follow the Bnft android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Solutran, Inc., developers of Bnft.

100% Contact Match

Developer: Solutran, Inc.

E-Mail: [email protected]

Website: Visit Bnft Website

About this app

As a WIC cardholder you will have access to view feature products at stores within your location based on your current benefits. this app will send notifications for card status changes, deposit notifications, expected deposit dates, low balance or expiring benefits, and when your PIN is locked due to consecutive incorrect attempts. this app has a store locator feature which shows you all stores in your area that accept SNAP and/or WIC. NOTE: Currently Bnft is only available for North Carolina WIC, Illinois WIC and MT SNAP. this app has everything you need to manage your EBT benefits securely and simply. this app allows you to securely manage your benefits at the touch of a button. You will have access to check your benefit balance. this app will also send you notifications when a deposit is posted to your account and when you are expected to receive your next deposit. For WIC cardholders, this app allows you to scan a food item to determine not only is the item a WIC approved product, it will tell you if you have benefits to purchase the product. Is your card lost, stolen, or damaged? this app has you covered as you can update your card status and order a new replacement card all within Bnft . Easily register with your account information. Simply use your existing username and password to sign in. If you have already registered to mybnft. com then you are all set and ready to go. Download this app to manage your SNAP and/or WIC benefits now!