SunTrust Business app not working? crashes or has problems?

SunTrust Business Status

Last Updated on 2015-11-30 by SunTrust Banks, Inc.

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1 User reports:
App has problems

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Common SunTrust Business Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SunTrust Business app on iOS and Android devices. Solve all SunTrust Business app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SunTrust Business iPhone Issues and Solutions

SunTrust Business iOS app crashes, not working, errors
SunTrust Business iOS app network issues
SunTrust Business on iOS has black/white screen

SunTrust Business Android App Issues and Solutions

SunTrust Business has errors/crashing/not working
SunTrust Business server network connectivity issues
SunTrust Business has black screen

SunTrust Business iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SunTrust Business app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SunTrust Business app crashes or not working on Iphone (iOS):

Close and restart the SunTrust Business app on iPhone
Update SunTrust Business app to the Latest Version for iOS
Uninstall and reinstall SunTrust Business iPhone app
Update your iPhone to the latest iOS version

Fix SunTrust Business on iPhone unable to connect to server/internet connection issues::

To resolve SunTrust Business network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SunTrust Business black/white screen (blank screen) on iPhone:

Follow the SunTrust Business iOS app troubleshooting guide Here →

SunTrust Business Android App Issues and Solutions

Fix SunTrust Business not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SunTrust Business app issues:

Force Stop the SunTrust Business App
1. On android, goto "Settings" » click SunTrust Business app. » click "Force Stop".

Update SunTrust Business to the latest version on PlayStore

Clear SunTrust Business App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SunTrust Business app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SunTrust Business.

Fix SunTrust Business unable to contact server/ SunTrust Business internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SunTrust Business » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SunTrust Business » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SunTrust Business on android.

Solve SunTrust Business black/white screens issue on Android:

Follow the SunTrust Business android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SunTrust Banks, Inc., developers of SunTrust Business.

About this app

Please note before using SunTrustBusiness you must first be enrolled in Online Cash Manager with your user profile activated for mobile access. The SunTrust Business Mobile app for Online Cash Manager offers you a convenient mobile banking solution to manage your finances - anytime, anywhere. If you are a new Online Cash Manager user, before using mobile banking you must first successfully sign on to Online Cash Manager from the online channel. Then sign on with your SunTrust Online Cash Manager User ID and Password. SunTrust Bank, Member FDIC ©2014 SunTrust Bank, Inc. To get started, download and launch SunTrustBusiness . SunTrust is a federally registered service mark of SunTrust Bank, Inc.