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problems reported in the last 24 hours
Summary of tastytrade Problems 😠👌🔥
- Charts are as bare bones as it gets
- Biometrics keep failing during login
- Takes forever to load the data
- UI is not crisp
- Watchlist buttons look bad
- Cannot select which things to see on positions
- UI continues to make small incremental changes instead of making it simpler and cleaner
10 Reported Issues: 😵🆘🛟🚨📢
I am getting more frequent internet connection issues with my tastytrade desktop app. Used to be mostly only outside trading hours but now had outages several times while trying to put on a trade. No issues at all with other apps on my desktop (including Interactive Brokers). Tried re-installing app, closing other apps, etc. but this didn't help. Nicolaas
Unable to display chart on my desktop app. It only displays "Waiting for data".
When closing the application on Windows Desktop, application hangs, screen goes white, and reports that there's an issue. This has been happening for months (not every time, but a majority of the time it happens ~90%). Seems slow to close, so I'd suggest looking into the actions and processes taking place at close. Hope this helps the devs! Thanks for the awesome app!
Please advise! I have a MacBook Air laptop and when I use Chrome or Safari the platform continually crashes. This has been a problem for several months. What can I do? Thanks, Ken
Is there a way to switch back to the legacy app? The recently updated version is incredibly buggy and slow, making it impossible to place trades.
My PC tastyworks app will not connect. I have uninstalled and reinstalled and still will not connect
I would like to change the background from dark to light. How do I do this?
On my iPad when I was logging in it asked if I wanted to go for easy touch login and I pressed yes, now every time I open the app it starts loading and then crashes?
Follow tab does not work on iPad tastyworks app.
I have problems with the Windows desktop platform. Many times, parts of the screen are black - particularly the bottom part where "Review & Send" is and also the right hand pane. My internet is fine - 285 Mbps down and 45 Mbps up. Memory usage is 77%, CPU is 22%. Any ideas?
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Common tastytrade Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot tastytrade app on iOS and Android devices. Solve all tastytrade app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at tastyworks, developers of tastytrade.
Download the tastyworks mobile app today. tastyworks, Inc. ("tastyworks") is a registered broker-dealer and member of FINRA, NFA and SIPC. tastyworks is a wholly owned subsidiary of this app, Inc. (1) Options trading privileges subject to tastyworks review and approval. Keep up with what's going on in the market, manage your positions, and set up new trades all on the tastyworks mobile app for iOS. With “see it, click it, trade it” ease, your trading becomes efficient, confident, and current. What’s not to love? At tastyworks, you can invest your time as wisely as you do your money. We offer a full palette of products - stocks, options, ETFs, and futures - because your curiosity demands it. Now you can hold one of the fastest, most reliable, and most secure trading platforms in the world right in the palm of your hand. Please read Characteristics and Risks of Standardized Options and other disclosures found at tastyworks. com available to the public and required docs for the opening of all new brokerage accounts.
