Pony app not working? crashes or has problems?

Pony Status
I have a problem with Pony

Are you having issues? Select the issue you are having below and provide feedback to Pony.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
21 User reports:
App has problems
 User reports 21

⚠️ Most reported problems ⚠️
Not working
61.9%

Login
19.0%

Crashes
9.5%

Account
4.8%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Pony Problems 🔥

- Scooter did not work despite being fully charged.

- App incorrectly indicated that user was not in a parking zone and threatened to charge €25.

- Confusing map with no clear indication of parking zones.

- App requires a minimum payment of €5, which may not be suitable for users who only need to use the service once.

Have a Problem with Pony - Bike & Scooter Sharing? Report Issue




Common Pony Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Pony iPhone Issues and Solutions

  2. Pony Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: aide@getapony.com

Website: 🌍 Visit Pony Website

Privacy Policy: https://s3.amazonaws.com/ponybikes-static/privacy.html

Developer: Pony Bikes




‼️ Outages Happening Right Now