How to Contact Pony Customer Service/Support
Listed below are our top recommendations on how to get in contact with Pony - Bike & Scooter Sharing. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Pony - Bike & Scooter Sharing. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pony Bikes
100% Contact Match
Developer: Pony Bikes
E-Mail: [email protected]
Website: Visit Pony Website
Reported Issues: 2 Comments
By jducla2002
Waste of Time and Money
Awful app and experience. Have €20 on my account, have tried to ride twice. First time scooter wouldn’t move (despite saying 100% charged) and I gave up and walked. Second time two weeks later I rode 20 minutes to a store, tried to end my ride and got a message saying that I was not in a parking zone and would be charged €25 (despite being in the middle of the “blue” approved zone on their map). The app said parking zones indicated by a “P” on the map but there were no Ps on the map anywhere in Brussels. Rode immediately back to the spot I started my ride and got the same message that I would be charged €25 because I was not in a parking zone (despite the 5 other pony scooters parked in the same spot and being in a blue zone). They can keep the €15 left in my account, I will not use again.
By BSTPath
Money trap!!!
It doesn't let me to pay as I go! I have to put 5 Euro?! Why? I just needed once which is less than 1 euro!!!
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