RXO Drive Reviews

I had an argument with a broker name Lukas Rust today I did an instant book load the day which was my first time instant booking with RXO I booked the load and did not get the rate confirmation to me I thought maybe it go through so this morning I called them to explain the situation, so the broker asked my company info and then he went ahead gave me the load details, he said they require trailer washout with proof of the receipt and no reimbursement, so mind me I just had a trailer washout a couple days ago so immediately I told him I’m not interested he then said do you want to unassigned from the load and yes. A few hours later he wrote me and said they not required trailer washout anymore and I replied to him I said I’m not interested Then a few minutes after he called me and said you black people i don’t like you and cursed me out He said he wrote a negative review for my company. My thing is am I not allowed to say no to his load after he gave me the load details On top of it I did not have a rate confirmation nor I did not sign the rate confirmation neither. This man is nasty and racist.

Since XPO did a rebranding, did they really need to change the old XPO drive app too ? This new app is laggy, the interface looks like a 5 year old designed it. It is missing all the relevant load info which Carriers need to make a decision on whether to book the load or not… Just bring back the old XPO drive app and call it whatever you wanna call it. I used that old app for 4 years and it was the best. This RXO app is JUNK.

Not sure of what happened, but RXODrive is extremely slow to respond lately.
If I want to search for new loads it takes several seconds to open a desired search option…I hope RXODrive admin can fix this.
Also RXODrive compared to som other Brokerages is very “basic”. I like to search for my loads trough RXODrive instead of waiting for long time on the phone to reach a broker.
Tracking , submitting paperwork, checking on payment status would be a plus and I would defiantly book more loads with XPO.

RXODrive is frustrating. It is extremely slow on my tablet and/or phone. It takes about 5-10 seconds before it puts the cursor in the search box. When I “try” to select a search date it does not show an entire week of dates. It shows Tuesday, Wednesday, Thursday dates for every week of the month.

My only issue is with payment. My last 2 invoices took 88 plus days to pay . My factoring company was holding over $2,000 of my invoices due to aging invoices from XPO. After serval emails and phone calls . I was able to expedite the payment. I will continue to work with Xpo in future based on point of contacts and assured me if I run across this issue in future reach out to upper management point of contact . Thanks for resolution.,

2 issues

• when ever I try to buy the load I never receive a confirmation and it’s always given to someone else

• I received a big ding on my carrier rating because it said I was late to a shipper when I wasn’t and have proof. I was using RXODrive & diligently reporting my arrival and departures from the shipper and receiver. When I tried bringing issue I never received a response.

XPO was very good and convenient to use. I’ve booked lot of loads on that app. But since the switch to RXO it’s been very difficult to use. I’ve never been successful in booking load with this new app it takes forever to load.

I’m enjoying the load board and I really enjoy this tracking app. It’s on point because I can relay update my status while in route to my destination and that eliminates hold time on phone calls.
Thank you
Tahj Trucking

I had a lot of trouble with tracking the load, I had to turn off RXODrive every time because every time I opened it to check the follow-up I appeared that I was on tracking off

It was better when XPO after the update to RXO I mean come on why it’s super slow and not showing the empty miles and we’ve to wait like 10sec after each click really I stopped booking anything cause it takes forever to do anything, guys update this on IPhone,

I like RXODrive its perfect for booking loads after hours and no hassel to return a previously booked load if i cant do it because of unforseen circumstances. The interface is user firendly and informative

Good app just need safe the city names on search line not writing every time need to search for same city
My issue with RXODrive showing my company scores move very slow

I can’t even access it anymore! It’s been a week and it keeps saying API is unprotected on all platforms. Google etc……

Thier become more like those cheap apps working like snail, keep crashing, taking longer time than normal to stretch locations,dates and equipment options.

Trying to login and I’ll keep getting the error “An error has occurred,please try again later “ trying in the last 2 weeks lol...

Drive XPO was 10x better in terms of speed RXODrive you have to wait or keep pressing the same feature over and over again

Like RXODrive like the rewards idea but could use night view other then that two thumbs up

Slow,Crash and no load match although there are loads available

Just did update... can’t scroll through the calendar to foresee future loads. What happened?!

GPS location remains on even when not using RXODrive and selecting off when not using RXODrive .