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Swyx Mobile for iOS "Swyx Mobile for iOS" is the mobile application for your
Swyx solution. The app follows an intuitive interaction concept and is fully
integrated into the iOS operating system.

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Common Swyx Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Swyx app on iOS and Android devices. Solve all Swyx app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Swyx iPhone Issues and Solutions

Swyx iOS app crashes, not working, errors
Swyx iOS app network issues
Swyx on iOS has black/white screen

Swyx Android App Issues and Solutions

Swyx has errors/crashing/not working
Swyx server network connectivity issues
Swyx has black screen

Swyx iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Swyx app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Swyx app crashes or not working on Iphone (iOS):

Close and restart the Swyx app on iPhone
Update Swyx app to the Latest Version for iOS
Uninstall and reinstall Swyx iPhone app
Update your iPhone to the latest iOS version

Fix Swyx on iPhone unable to connect to server/internet connection issues::

To resolve Swyx network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Swyx black/white screen (blank screen) on iPhone:

Follow the Swyx iOS app troubleshooting guide Here →

Swyx Android App Issues and Solutions

Fix Swyx not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Swyx app issues:

Force Stop the Swyx App
1. On android, goto "Settings" » click Swyx app. » click "Force Stop".

Update Swyx to the latest version on PlayStore

Clear Swyx App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Swyx app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Swyx.

Fix Swyx unable to contact server/ Swyx internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Swyx » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Swyx » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Swyx on android.

Solve Swyx black/white screens issue on Android:

Follow the Swyx android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Swyx Solutions GmbH, developers of Swyx.

100% Contact Match

Developer: Swyx Solutions GmbH

E-Mail: [email protected]

Website: Visit Swyx Website

100% Contact Match

Developer: Swyx Solutions GmbH

E-Mail: [email protected]

Website: Visit Swyx Solutions GmbH Website

About this app

It brings the Unified Communications (UC) functions of the this app Server to your smartphone and increases your flexibility. - Server SwyxWare version higher than 11. 0 and lower than 12. - Apple requires the use of TLS 1. 2 for apps uploaded to Swyx Store. TLS 1. 2 is enabled by default on Windows Server 2012, only. Windows Server 2008 R2) you need to manually enable the use of TLS 1. 2 on your server ( app. com/support/ssdb. html? - Don't use on SwyxWare 12. 10 (or higher). If your SwyxWare is running on a Windows system prior to Windows Server 2012 (e. g. Swyx follows an intuitive interaction concept and is fully integrated into the iOS operating system. "this app Mobile for iOS" is the mobile application for your this app solution. For these please use the improved and newer app 'this app Mobile' from App Store. - Non-login-relevant user settings are not transferred with easy transit mechanism from Swyx “this app Mobile 2015” (version 1. 7. x) to “this app Mobile 2019” (version 2.