adidas app not working? crashes or has problems?

adidas Status

Last Updated on 2024-10-28 by adidas AG

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23 User reports:
App has problems

User reports 23

⚠️ Most reported problems ⚠️

Not working

48.1%

14.8%

Something else

14.8%

Account

7.4%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of adidas Problems 🔥

- Packages scream that it’s an adidas box with logos on the labels

- Unable to locate any stores within area to schedule a pickup

- Glitchy app

- Lack of transparency in time of drops

- Inability to preview items a few days ahead

- Lack of a complete process for when system will or will not accept a payment

- FedEx needs serial numbers off of all the merchandise, a photocopy of the FedEx ground pickup record, and for me to fax it to them

📋 4 Reported Issues:

Lorraine Robertson 2023-08-07

The Adidas app has stopped working I've tried all the trouble shooting. And still nothing. It's an android phone incase you need to know. Thanks

Elizabeth Jansen 2023-03-28

My adidas account is telling me to go to my App Store to update. When I try it goes back to the same page. Is the app down?

Deborah Newport 2022-11-05

I have ordered products got as far as shipping delivery promo code screen it excepts promo code but not shipping delivery so I’m unable to order

Jonathan Shea 2022-11-04

Error flow message anytime I try to place a message.

Showing 1-4 of 4 reported issues:

Have a Problem with adidas: Shop Shoes & Clothing? Report Issue

Common adidas Problems & Solutions. Troubleshooting Guide

Table of Contents:

adidas iPhone Issues and Solutions

adidas iOS app crashes, not working, errors
adidas iOS app network issues
adidas on iOS has black/white screen

adidas Android App Issues and Solutions

adidas has errors/crashing/not working
adidas server network connectivity issues
adidas has black screen

adidas iPhone Issues and Solutions

How to fix adidas app crashes or not working on Iphone (iOS):

Close and restart the adidas app on iPhone
Update adidas app to the Latest Version for iOS
Uninstall and reinstall adidas iPhone app
Update your iPhone to the latest iOS version

Fix adidas on iPhone unable to connect to server/internet connection issues::

To resolve adidas network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

adidas Android App Issues and Solutions

Fix adidas not working on Android, crashes, errors or is unresponsive:

Force Stop the adidas App
1. On android, goto Settings » adidas » click [Force Stop]

Update adidas to the latest version on PlayStore

Clear adidas App Cache and Data:
1. On android, goto Settings » Apps » adidas » Storage » click [Clear Data] option. This clears both data and cache.
2. restart adidas.

Fix adidas unable to contact server/ adidas internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click adidas » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto adidas » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch adidas