KyPass app not working? crashes or has problems?

KyPass Status

Published by Miguel Vanhove on 2023-09-09

KyPass is an application for people with extremely high demands on secure
personal data management. It uses the same database format than the open source
software KeePass Password Safe.

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Common dislikes about KyPass app

- Extra clicks required to swap databases or input TOTPs

- App crashes when editing an entry (although this was promptly fixed by the developer)

- Master password issue in V3 and had to purchase V4

- Issues with SFTP sync and removing folders from the list

Have a Problem with KyPass - KeePass in Sync? Report Issue

Common KyPass Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot KyPass app on iOS and Android devices. Solve all KyPass app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

KyPass iPhone Issues and Solutions

KyPass iOS app crashes, not working, errors
KyPass iOS app network issues
KyPass on iOS has black/white screen

KyPass Android App Issues and Solutions

KyPass has errors/crashing/not working
KyPass server network connectivity issues
KyPass has black screen

KyPass iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever KyPass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix KyPass app crashes or not working on Iphone (iOS):

Close and restart the KyPass app on iPhone
Update KyPass app to the Latest Version for iOS
Uninstall and reinstall KyPass iPhone app
Update your iPhone to the latest iOS version

Fix KyPass on iPhone unable to connect to server/internet connection issues::

To resolve KyPass network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix KyPass black/white screen (blank screen) on iPhone:

Follow the KyPass iOS app troubleshooting guide Here →

KyPass Android App Issues and Solutions

Fix KyPass not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent KyPass app issues:

Force Stop the KyPass App
1. On android, goto "Settings" » click KyPass app. » click "Force Stop".

Update KyPass to the latest version on PlayStore

Clear KyPass App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "KyPass app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch KyPass.

Fix KyPass unable to contact server/ KyPass internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click KyPass » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got KyPass » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch KyPass on android.

Solve KyPass black/white screens issue on Android:

Follow the KyPass android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Miguel Vanhove, developers of KyPass.

47.62% Contact Match

Developer: Philipp Crocoll (Croco Apps)

E-Mail: [email protected]

Website: Visit KyPass Website

55.56% Contact Match

Developer: Brian Pellin

E-Mail: [email protected]

Website: Visit Brian Pellin Website

About this app

The integrated search function allows to search in the complete database. • Safari Integration (and some common 3rd Party like iCab etc. • KDBX4 Support (Introduced with Keepass 2. this app is powerful enough the replace your desktop application! this app is also the most complete iOS version with a lot of feature not available in our competitors. It uses the same database format than the open source software KeePass Password Safe. this app saves many different information (user names, passwords, urls, comments, ... ) in one single database. this app is an application for people with extremely high demands on secure personal data management. Documentation with all the features available at app. The entries are sorted in groups.