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⚠️ Most reported problems ⚠️

Connection
42.9%

Not working
28.6%

Crashes
14.3%

Login
14.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of SleepMapper Problems 😠👌🔥

- Bug prevents it from connecting to Somneo for more than a few minutes.

- Takes a while to connect to the light every time.

- Sometimes have to kill and restart the app.

- Changing the alarm time takes a while.

- Stopped connecting to the light one day.

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Common SleepMapper Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Philips, developers of SleepMapper.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit SleepMapper Website

Privacy Policy: https://www.usa.philips.com/a-w/mobile-privacy-notice/ps-app.html

Developer: Philips Consumer Lifestyle


63.64% Contact Match

Developer: Philips Respironics

E-Mail: [email protected]

Website: 🌍 Visit DreamMapper Website



About this app

Philips SmartSleep Sleep & Wake-Up Light is part of our full range of light therapy products created to get you into a positive sleeping, waking and living routine.  Philips SmartSleep Sleep & Wake-Up Light is our premier Sleep & Wake-up Light and is designed to help you wake up refreshed after a productive night’s sleep.  Please note this app supports Philips SmartSleep Deep Sleep Headband and the connected Sleep & Wake-Up Light devices.  The this app app pairs with the SmartSleep Deep Sleep Headband and the connected Sleep & Wake-Up Light devices.  With SmartSleep Sleep & Wake-Up Light: Fall asleep relaxed, wake up refreshed and learn about your bedroom environment.  SmartSleep Deep Sleep Headband is a wearable sleep solution, proven to help improve the quality of your sleep for those who do not get enough sleep due to lifestyle.  With SmartSleep Deep Sleep Headband: Improves your total sleep experience - falling asleep, sleep quality and waking up.  Monitor amongst other the light and sound levels so you can adjust to improve your sleep.  Smart Alarm wakes you with gentle sounds during periods of light sleep.  You’re part of our first release of our sleep platform and we’d love your help to continuously improve.  Measures your sleep stages and delivers audio tones to boost quality of deep sleep, increasing daytime energy.  Sound tones enhance the “slow waves” your brain produces during deep sleep.  It combines the benefits of a Wake-up Light with RelaxBreathe, a guided wind-down-to-sleep feature that helps calm your body and mind – and offers extensive app-enabled customization for personalizing your sleeping environment.  Feel more rested and refreshed without changing how long you sleep.  Soothes you to sleep with gentle sounds only you can hear.  Thank you for supporting and joining our healthy sleep community.