Are you having issues? Select the issue you are having below and provide feedback to EyeMed.
- Cannot view details of a claim or EOB once the claim is processed
- Primary insured has to create logins for dependents and cannot view their benefits nor claim/EOB under the primary’s login
- Useless automated call with no option for help accessing the app to see benefits
my lab is not recieving my eyemed orders
Eye med app won't even open. I click on it and it immediately closes out.
Attempted all day to login in and it just flashes and Gone! " Window pops up saying "Eyemed keeps stopping" I've uninstalled/reinstalled the app, tried from the website and Nothing. This is my 1st time using my benefits ....
App won't open on Samsung phone, website doesn't allow me to print ID cards
website won't let me see providers or benefits
Mobile app not working. Can't sign in no matter how many times I change my password. Desktop won't show providers.
Eyemed is my insurance option through my employer but the app keeps crashing. I uninstalled and reinstalled. I restarted my phone [Samsung S21 Ultra]. Still crashing.
Complete guide to troubleshoot EyeMed app on iOS and Android devices. Solve all EyeMed app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at EyeMed Vision Care, developers of EyeMed.
Get the most from your this app vision benefits – anytime, anywhere. Check your benefits, find an eye doctor and view claims on the go with ease.