EyeMed app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Account
30.4%

Something else
30.4%

Login
21.7%

Not working
13.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of EyeMed Problems 😠👌🔥

- Cannot view details of a claim or EOB once the claim is processed

- Primary insured has to create logins for dependents and cannot view their benefits nor claim/EOB under the primary’s login

- Useless automated call with no option for help accessing the app to see benefits

  7 Reported Issues: 😵🆘🛟🚨📢

Pam
2023-05-23

my lab is not recieving my eyemed orders

Sarah
2023-05-08

Eye med app won't even open. I click on it and it immediately closes out.

Sonja L Stewart
2023-03-03

Attempted all day to login in and it just flashes and Gone! " Window pops up saying "Eyemed keeps stopping" I've uninstalled/reinstalled the app, tried from the website and Nothing. This is my 1st time using my benefits ....

Shamika K Dunn
2023-02-28

App won't open on Samsung phone, website doesn't allow me to print ID cards

Kathleen Brant
2022-10-24

website won't let me see providers or benefits

Janet Vlismasweber
2022-08-22

Mobile app not working. Can't sign in no matter how many times I change my password. Desktop won't show providers.

Lisa R. Trent
2022-07-10

Eyemed is my insurance option through my employer but the app keeps crashing. I uninstalled and reinstalled. I restarted my phone [Samsung S21 Ultra]. Still crashing.

Showing 1-7 of 7

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Common EyeMed Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot EyeMed app on iOS and Android devices. Solve all EyeMed app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. EyeMed iPhone Issues and Solutions

  2. EyeMed Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at EyeMed Vision Care, developers of EyeMed.




About this app

Get the most from your this app vision benefits – anytime, anywhere.  Check your benefits, find an eye doctor and view claims on the go with ease.