NIU E-Scooter Status

Last Updated on 2025-12-15 by Shanghai Xiaoniu Network Technology Co., Ltd.

I have a problem with NIU E-Scooter

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Most reported problems

Connection

66.7%

16.7%

Not working

16.7%

Common NIU E-Scooter Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve NIU E-Scooter network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the NIU E-Scooter App
1. On android, goto Settings » NIU E-Scooter » click [Force Stop]

Clear NIU E-Scooter App Cache and Data:
1. On android, goto Settings » Apps » NIU E-Scooter » Storage » click [Clear Data] option. This clears both data and cache.
2. restart NIU E-Scooter.

On android, goto Settings » Apps or Manage Apps tab.
Click NIU E-Scooter » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto NIU E-Scooter » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch NIU E-Scooter

E-Mail: [email protected]

Website: 🌍 Visit NIU Website

Privacy Policy: https://app-api-fk.niu.com/v3/documents/privacy/detail?lang=en-US&clientIdentifier=Overseas&type=privacy

Developer: NIU Technologies

May 22, 2026, 02:16 PM
a iOS user from Sacramento, United States reported problems with NIU E-Scooter : Connection
May 02, 2026, 01:31 PM
a AndroidOS user from Berlin, Germany reported problems with NIU E-Scooter : Connection
Sep 18, 2025, 01:08 PM
a Windows user from Pforzheim, Germany reported problems with NIU E-Scooter : Not working
Sep 14, 2025, 04:36 AM
a Windows user from Hoppegarten, Germany reported problems with NIU E-Scooter : Connection
Jul 20, 2025, 06:01 PM
a Windows user from Cologne, Germany reported problems with NIU E-Scooter : Login
Jul 20, 2025, 05:58 PM
a Windows user from Cologne, Germany reported problems with NIU E-Scooter : Connection
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