My Bath & Body Works Reviews

My Bath & Body Works Reviews

Published by on 2021-04-29

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Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


My Bath & Body Works Reviews


  • By

    Why certain places though?

    People complaining about others complaining and my state doesn’t even have this program. Why isn’t this particular program not getting on that. It’s been, what? 2 years since this has been launched and these cities are still the only ones that can get and use rewards? Everyone wants in on the program not only three places. I would love collecting points from this store. As for others that are complaint about the way the rewards system works, it’s like any other rewards. I don’t think you necessarily have to spend hundreds at a time to get to a certain amount of points, you collect them every time you got to BBW or order from them. I’m not sure what more are you expecting out of them. I heard that some people can get a free candle no thanks to this program. So the next time you complain about any and everything, just think that not everyone has this problem in their state/city and missing out on a lot. I have my online account from this place and converted to the rewards program just in case if it makes it to my city which the looks of it, is gonna take a while.





  • By

    Love the app

    Love the app and the ability to have the daily email coupons loaded into it for easy scanning at the register. The ability to earn free items/rewards is a huge plus. I just wish the value was upped a little bit for more selection and the sale prices counted for these (the possibility of getting a candle with my reward when they are on sale would be nice). I would recommend putting in a points/purchase tracker in the app. Sometimes the cashier has scanned my rewards barcode but later I do not see the purchase counted/credited to my points. However, I have no way of verifying this by opening the app since it just gives me my overall points, not a breakdown of each transaction. I also think the app should be used everywhere stores are available to make it fair for everyone. One last thing, even though I have loved using the app so far, I still enjoy getting coupons in the mail to use so I hope my app usage won’t start phasing out the mailer coupons for me.


  • By

    Bath & Body Works Winter Wonderland Blues

    Our family 🧸 luvs this App it’s great. We have been shopping 🛍 @ this Bath & Body Works. Since they first opened in the 90’s @ the Carlsbad Mall in Carlsbad, California. We would shop here like 7 times a month for many years. The Staff here use 2 b great for many years. Then this year they got a Manager by the name of Kat & Britney that are sooooooo racist. That make any Minorities shopping experience here a Nightmare. We were born & raised in Carlsbad we are mixed with German & Black. Never has our family experience such racism before shopping @ this Mall. Sooooooo now myself & my 7 daughters & my relatives that are all from this area. Don’t even want 2 shop @ this Bath & Body Works. My husband is an Ex NFL Player we were shocked @ how these two Managers Kat & Britney treat Minorities shopping here. Beware of these two Managers they will make your experience pure Hell. Sooooooo now we shop in Los Angeles or Orange County Malls. Sooooooo sad considering we live only 7 Mins away by the Beach in Beach front Property in Carlsbad. 🧸🥀🎁🧸🥀🎁🧸


  • By

    Fully functional app

    For those people that are CRYING about not getting credit for their past purchases you guys need to calm down and relax! If you chose to buy their products, that's all on you and not them! This rewards program is only convenient for those who spend a lot of money on their products on a regular basis. Even then, with all that money that they're spending I'm sure a little $14 gift, that they receive every time they spend $100, doesn't really mean anything to them when they're spending that much to begin with! (It's just a little thank you from the company, THATS IT!) It's better late than never honestly. They could have easily made the app like any other regular app, without a rewards program, and maybe that way people wouldn't of been crying as much! And to be honest, it's not like you'll be receiving a Range Rover with all the credit that you'll be getting from buying my their products! LOL


  • By

    Love this App

    I downloaded this app about a year ago and got a free full-sized lotion with a purchase. I haven’t had the chance to go back to a B&BW until this past week and was pleasantly surprised at how easy it still is to use the app. I was worried my purchase didn’t go through, but then the points showed up and I realize there is a little disclaimer that says it can take up to 72 hours for points to appear. I’m not much of a scented soap person, but there is family coming for the holidays and I know they’ll appreciate it. I will be going back all the time thanks to this app and the fact that I moved to the middle of nowhere where there happens to be an outlet mall with a B&BW (talk about jackpot! I got a ton of $2 pumpkin scented soaps). Anyways, I am so happy with my purchases and this app because I would have bought the other stuff without the app anyhow. The app just makes it more fun.


  • By

    What a waste

    This app is seriously a joke. If you don’t live in certain places (4) you can’t get the perks. Slow roll out for testing that has been over 2 years? How fair is that? I purchase in bulk every time I order for here or go to the store. GUESS WHAT? I won’t drop another dime on your products until you make it fair for everyone. You don’t even have a normal app for shopping. You’re upsetting your customers with this VIP members only nonsense. What this app has showed me, is your IT department is filled with idiots. The qualifications for the job must’ve been breathing. They shouldn’t test ran for a month or two max. Instead you all have dragged your feet and catered to a select few. How pathetic!!! Sad on your part really. Why keep advertising this mess on Facebook every day, all day. I’ve seen the perks in the sponsored ads you all buy into. It does no good if you all are not catering to all of your customers. I hope. That it hurts your profits to be honest. People can make or break a business. Your business motto here is unfair, disappointing, biased and to be honest a terrible way to do business. Get it together B&BW 😢


  • By

    This App is GREAT!

    It’s easy to download. I never had any issues with this app. It gives you notifications and whenever I go pay the cashiers always let me know my coupons and especially my rewards. I sometimes forget that I have rewards when I am so busy purchasing other items. But they always let me know what’s going on and that’s what customer service is all about. Sometimes the reward will take a few minutes to get to you. It depends on your phones service and how fast you receive them. It usually takes a day for me but I still get my rewards and you are the first one to know the promotions and sales going on. I also receive email notifications. Every point Is $1.00 and every time you go in and purchase your points accumulate and start making your points to get to you free reward! It’s so WORTH IT!! :) thanks BBW 💙





  • By

    Works Just Fine!

    IDK why people are so quick to give negative remarks after using the app ONE TIME. It CLEARLY says this is a trial run in certain areas! I’m in North Carolina and this app works just fine. I went into one of the stores, was at checkout and the cashier asked if I’d downloaded the app. I responded that I hadn’t b/c I didn’t know they had one. So she suggested that I download it and save some money. I did and was able to get an additional 2 aromatherapy products for just $2...that’s right no typo it was only $2. So if you don’t like saving money then save yourself the time and don’t download this app. If you DO like saving money and like an app that clearly lays out where the weeks deals, coupons are then this is the app for you. Love this app!


  • By

    LOVE B&BW rewards but the app needs work

    I admit I am one of the people sad that it took Bath & Body Works so long to start a rewards program but it’s better late than never, right?! I think it has a TON of potential but it still needs a lot of work. I can’t tell how much I’ve spent or what exactly I’ve earned. I had a $94 order in a store, a $76 order online and another $35 order online yet my app says I’ve spent $65 in total and the only “reward” I’ve earned is a welcome gift for $10 off of a $30 purchase which isn’t an actual reward, but a loyalty program welcome gift. I did use it and that was nice to have, but where are all my reward points? Where are my free gift rewards advertised in the app? I called customer care and they were very sweet but absolutely clueless, stating that this is app is in beta testing and that they couldn’t help me with issues, only pass on my feedback. I think once they have everything polished this is gonna be amazing! Just not there yet.


  • By

    A Day Late and a Dollar Short

    I’m somewhat miffed that it is now that Bath and Body Works is coming about with a rewards program. Practically AFTER countless shoppers as myself have spent hundreds, if not thousands of dollars in buying their candles and body care. What took them so long? I want credit for my past purchases. I’ve been buying their product in store and online for years and I want credit for it. I also find it suspicious that my entire purchase history gets wiped out each time I place an order - as if they don’t want shoppers to have proof of past purchases. I called and emailed customer service about this, wanting an explanation and they couldn’t give me a straight answer. Shady!! Also, if this app is simply just going to lead us into the website each time we click to view a product and want to add it to our favorites list, or to place an order for it, then the app is useless. Why have an app if it is simply just going to have the user open up the website? Um, I could have done that on my laptop. Straighten up, B&BW and get with the program. Many shoppers are more likely to place an order via an app than they are through a desktop website. Life is too hectic and busy to be chasing down rewards and to be re-routed to websites. Make an app that we can place orders with and give us credit for prior purchases. We’ve supported your company for years, it’s your turn to support us.


  • By

    Could be good with the right fixes

    I like the Bath & Body Rewards program, but this app needs several fixes. It keeps track of spending and giving the rewards as it states. However, pulling up the rewards in the app is challenging. There are times the rewards are there. Other times, the rewards disappear though they were unused and not expired, only to return a few days later. No rhyme or reason to it. I’ve been told several times to refresh the page and to uninstall and reinstall the app. Both of which have not worked. Also, I think the app should be able to store your receipts, which it does not. It would be handy to have them in the app when making an exchange or a return, though Bath & Body is REALLY good about both of those. Lastly, the only way for the cashier to scan your rewards card or reward coupons is to take your phone out of your hands in order to scan it from your phone. That is ridiculous! I don’t know if it’s just the B&B that I go to or all of them that do this. They DEFINITELY need to change this. I can’t see a reason why their scanner can’t be long enough to reach out over the counter to scan something from your phone. In its current version, the app is very simplistic. There isn’t much to the app. Good ideas behind the program, just needs help with the app!


  • By

    Gem glams

    I’m personally loving a lot of bath and body works products make my skin loving great and your fragrance plug ins and oils got my home smelling heavenly scented plus I love the matching home sprays they complement your compleat line I always make it a point of purchasing a pockit back holders for my hand sanitizers and my loves your hair mask just a little and my is silky smooth but over all your best one yet is your coco Shea honey line they are must for me I can’t shower without them I never run out !! plz don’t ever discontinue any one of these products!! Keep making and sending all your stores your festive home items there no One in my book and must haves I can’t resist I love you guys at bath and body works keep em comeing 👍🏻


  • By

    Love the app but needs work

    I noticed when I went with my friend to our local store that when she opened her app under offers she had online and in store offers ALONG with online and in store deals. I was excited as i saw a deal on lotions I wanted to take advantage of however when I opened my app I only had deals available and the offer for the lotion sale was not available to me. I read her deal and it was not a reward or a targeted offer from what I can tell. It seemed to be a generic offer extended to everyone. This made me start thinking I never see any offers on my app only deals and I started to wonder how many great offers might have passed without me knowing. Like i said I love accumulating my points and getting the notifications before hand on sales but this was a bummer for me knowing I’m missing out on my deals because my app doesn’t update and release them to me.


  • By

    Love the moisturizing Body wash. I have given it for gifts and friends love it.

    I have been using Bath And Body Works products for more than 15 years and it is one of my favorite stores to go in, walk around, smell the new fragrances, and chat with many of my friends who work there. I guess you could call me a Bath And Body Works attic but that is fine with me as there are many more worse addictions and I choose Bath And Body Works. I feel very comfortable in the Greenville, NC store and they all know me by my first name. Christmas is coming soon and I buy more than 75% of my gifts from that store to give as Christmas presents. The associates in that store or a very pleasant to me and treat me with the greatest respect.


  • By

    What’s not to Love!

    The app is the best for frequent and occasional shoppers alike. It stores your offers/coupons, tracks your points, and gives you exclusive access to new fragrances prior to launch. What’s not to love?! I have had it for 2+ years and honestly, I wouldn’t shop my favorite store without it. No more searching my email for offers or trying to keep track of the offers I got in the mail. It makes me feel organized when I’m shopping and special because of the exclusivity. Download it! You won’t regret it like you regret that dating app.



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Is My Bath & Body Works Safe?

Yes. My Bath & Body Works is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 261,159 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for My Bath & Body Works Is 37.2/100.


Is My Bath & Body Works Legit?

Yes. My Bath & Body Works is legit, but not 100% legit to us. This conclusion was arrived at by running over 261,159 My Bath & Body Works User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for My Bath & Body Works Is 37.2/100.


Is My Bath & Body Works not working?

My Bath & Body Works works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Have a Problem with My Bath & Body Works? Report Issue

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Why should I report an Issue with My Bath & Body Works?

  1. Pulling issues faced by users like you is a good way to draw attention of My Bath & Body Works to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a My Bath & Body Works customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Bath & Body Works.


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