Dollar General DG GO! app not working? crashes or has problems?

Dollar General DG GO! Status

Published by Dolgencorp, LLC

DG GO! and Cart Calculator have moved! We have added all of the features
available in DG GO! to the main Dollar General app. Check out the DG app today
and access everything you need, all in one place.

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Common Dollar General DG GO! Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Dollar General DG GO! app on iOS and Android devices. Solve all Dollar General DG GO! app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Dollar General DG GO! iPhone Issues and Solutions

Dollar General DG GO! iOS app crashes, not working, errors
Dollar General DG GO! iOS app network issues
Dollar General DG GO! on iOS has black/white screen

Dollar General DG GO! Android App Issues and Solutions

Dollar General DG GO! has errors/crashing/not working
Dollar General DG GO! server network connectivity issues
Dollar General DG GO! has black screen

Dollar General DG GO! iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Dollar General DG GO! app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Dollar General DG GO! app crashes or not working on Iphone (iOS):

Close and restart the Dollar General DG GO! app on iPhone
Update Dollar General DG GO! app to the Latest Version for iOS
Uninstall and reinstall Dollar General DG GO! iPhone app
Update your iPhone to the latest iOS version

Fix Dollar General DG GO! on iPhone unable to connect to server/internet connection issues::

To resolve Dollar General DG GO! network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Dollar General DG GO! black/white screen (blank screen) on iPhone:

Follow the Dollar General DG GO! iOS app troubleshooting guide Here →

Dollar General DG GO! Android App Issues and Solutions

Fix Dollar General DG GO! not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Dollar General DG GO! app issues:

Force Stop the Dollar General DG GO! App
1. On android, goto "Settings" » click Dollar General DG GO! app. » click "Force Stop".

Update Dollar General DG GO! to the latest version on PlayStore

Clear Dollar General DG GO! App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Dollar General DG GO! app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Dollar General DG GO!.

Fix Dollar General DG GO! unable to contact server/ Dollar General DG GO! internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Dollar General DG GO! » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Dollar General DG GO! » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dollar General DG GO! on android.

Solve Dollar General DG GO! black/white screens issue on Android:

Follow the Dollar General DG GO! android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dolgencorp, LLC, developers of Dollar General DG GO!.

80% Contact Match

Developer: Dolgencorp, LLC

E-Mail: [email protected]

Website: Visit Dollar General DG GO! Website

50.91% Contact Match

Developer: discount75%

E-Mail: [email protected]

Website: Visit discount75% Website

About this app

We have added all of the features available in DG GO! to the main Dollar General app. Check out the DG app today and access everything you need, all in one place. DG GO! and Cart Calculator have moved!