Dollar General-Digital Coupons app not working? crashes or has problems?

Dollar General-Digital Coupons Status


I have a problem with Dollar General-Digital Coupons

Are you having issues? Select the issue you are having below and provide feedback to Dollar General-Digital Coupons.



54 Problems reported in the last 24 hours

Most reported problems

Not working
38.0%

Something else
31.6%

Login
22.8%

Crashes
5.1%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
J
Jennifer:

[Solved] Will not accept my password even when tried several ways

N
Nanette Parnell:

My coupons / deals disappeared

J
Janice Ronco:

I have a new phone with old phone number but I have a new email address. The digional coupon won't phone

K
Karen Parker:

every time i try to load a coupon onto my dg wallet it goues back to home page and wont load

R
Ronald Stover:

I cannot clip and add the $5 digital coupon to my cart on the dollar general website.

J
JULIE ADKINS:

WILL NOT CONNECT EVEN WHEN THEY SEND ME A VERIFICATION CODE

J
Jean Eagle:

Lock out

P
Patsy Elfring:

0.5ca4d17.1733750728.1401406e pops up when i try to go to dg to clip coupons on my phone

L
Linda Luna:

Access denied?

📋 25 Reported Issues:

T
TINA A BUFFINGTON 2026-02-01

try to sign in to DG on m computer and just goes to a white screen Why after all these years

D
Derek 2025-12-24

I can not find the soft drink coupon to clip. I see it in weekly ads but not in coupons

J
Joe Conejo 2025-06-25

I added the $3 coupon for 3 Coke Zero 12 packs and it did not show up when I paid at the checkout

B
Barbara Janice Beran 2025-05-07

Received a $5.00 dollar off coupon when I went to the Lone Rock Location in WI it would not register

C
Clayton Lanphere 2025-03-31

sms code not working

A
Angie Price 2025-03-30

Can't log in or cancel account to create a new one. Cell # exists.

H
Holly 2025-03-23

My app keeps saying "oops your coupon was not clipped please try again" I've done all troubleshooting

K
Kent Dunbar 2025-02-20

Has not worked for months, can't see weekly ad or digital coupons, Their tech service useless

K
KamaDaimao 2025-02-08

While using the app it logged me out, after trying to log back in it gives me an error message.

S
Sharon S Boss 2025-01-19

says my password is incorrect. I reset password. It says will send verification code, does not send

L
Linda Gibson 2024-11-27

Password not working

R
RJ Blair 2024-06-08

You cannot find flyer deals in the app to add to cart. At the store they will not honot the sale price.

N
Nicole 2023-11-22

I have signed out and signed back into the app, then deleted the app and re-added the app and signed back in and I still cannot access digital coupons but other people can’t

D
Dana 2023-10-10

I can’t access anything in my app. It keeps saying, error try again later

P
Patty Prendergast 2023-09-29

NOT Working for weeks!

L
Lori Dobbins 2023-09-23

I am unable to log in to my Dollar General app. It tells me my password is wrong. When I send forgot password to my email, it doesn't send.

K
KIM WILLIAMSON 2023-09-07

can not get coupons on phone app just keeps saying retry later

G
Gerry Brennan 2023-09-02

Finding the app so frustrating. I am a new customer and just can’t log in no matter what I do. Please advise.

J
Jean 2023-08-18

Can't reset password. Does not send link to email even after repeated,attempts

A
Anna Paulette Littleton 2023-08-12

I went into my local store today and when I went into my DG app, the DG go was no longer an option to select on my home screen in the app. My store is Marmaduke, AR 72443. Do they still have DG Go in the store and if so, how do I get the option to use DG go back on my phone? Thank you

C
Coffey 2023-08-11

I can not complete the set up of the app. It either tells me my password is invalid or that my name is invalid

C
Christine Stuart 2023-06-20

App won’t search tells me there is an error try again ?

F
Freda Marshall 2022-08-13

After tapping the dg icon my phone just blinks to a black screen then back to the regular screen like I never touched it. Is the app down

R
R. Golightly 2022-04-28

I was Dollar General on Skyland Blvd., Tuscaloosa AL on Wednesday April 27. While shopping, two of the stores were having a concerning argument at the front of the store. They were using the f---* and several other curse words and so loud, I became scared of what was going to happen next. It was so bad, that I was afraid to go to the front to check out. These two men should NOT be working in the store. I will not be back in that store!

J
Joyce Steiner 2022-04-16

I cannot get the upgrade app to download. It keeps saying it's pending.I had the other app before but now cannot get into it without upgrade. So I uninstalled current app, thought that would help but it does not.

Showing 1-25 of 25 reported issues:


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Common Dollar General-Digital Coupons Problems & Solutions. Troubleshooting Guide



  Contact Support

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Dollar General Website

Privacy Policy: https://www.dollargeneral.com/privacy-policy

Developer: DOLLAR GENERAL CORPORATION




‼️ Outages Happening Right Now

  • May 17, 2026, 03:23 PM

    a iOS user from Delphos, United States reported problems with Dollar General-Digital Coupons : Login

  • May 15, 2026, 05:26 PM

    a Windows user from Joplin, United States reported problems with Dollar General-Digital Coupons : Not working

  • May 14, 2026, 01:53 PM

    a Windows user from Tobaccoville, United States reported problems with Dollar General-Digital Coupons : Not working

  • May 02, 2026, 02:40 PM

    a user from Greenbrier, United States reported problems with Dollar General-Digital Coupons : Not working

  • May 02, 2026, 01:40 PM

    a iOS user from Milwaukee, United States reported problems with Dollar General-Digital Coupons : Not working

  • May 02, 2026, 01:40 PM

    a iOS user from Milwaukee, United States reported problems with Dollar General-Digital Coupons : Not working

  • Apr 28, 2026, 06:23 PM

    a Windows user from Cushing, United States reported problems with Dollar General-Digital Coupons : Login

  • Apr 08, 2026, 12:16 PM

    a AndroidOS user from Bethel Park, United States reported problems with Dollar General-Digital Coupons : Login

  • Apr 07, 2026, 05:31 AM

    a iOS user from Lenoir, United States reported problems with Dollar General-Digital Coupons : Crashes

  • Mar 23, 2026, 10:13 PM

    a AndroidOS user from Jamestown, United States reported problems with Dollar General-Digital Coupons : Login

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