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⚠️ Most reported problems ⚠️

Not working
31.8%

Login
29.4%

Something else
20.0%

Crashes
8.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Dollar General Problems 😠👌🔥

- App is slow and glitchy

- Does not have a “clip all” button

- People have to reset their passwords when updating their accounts

- Cannot enter a phone number to access the app

- Rude customer service from Tina

  17 Reported Issues: 😵🆘🛟🚨📢

Patsy Elfring
2024-12-09

0.5ca4d17.1733750728.1401406e pops up when i try to go to dg to clip coupons on my phone

Linda Luna
2024-12-07

Access denied?

Linda Gibson
2024-11-27

Password not working

RJ Blair
2024-06-08

You cannot find flyer deals in the app to add to cart. At the store they will not honot the sale price.

Nicole
2023-11-22

I have signed out and signed back into the app, then deleted the app and re-added the app and signed back in and I still cannot access digital coupons but other people can’t

Dana
2023-10-10

I can’t access anything in my app. It keeps saying, error try again later

Patty Prendergast
2023-09-29

NOT Working for weeks!

Lori Dobbins
2023-09-23

I am unable to log in to my Dollar General app. It tells me my password is wrong. When I send forgot password to my email, it doesn't send.

KIM WILLIAMSON
2023-09-07

can not get coupons on phone app just keeps saying retry later

Gerry Brennan
2023-09-02

Finding the app so frustrating. I am a new customer and just can’t log in no matter what I do. Please advise.

Jean
2023-08-18

Can't reset password. Does not send link to email even after repeated,attempts

Anna Paulette Littleton
2023-08-12

I went into my local store today and when I went into my DG app, the DG go was no longer an option to select on my home screen in the app. My store is Marmaduke, AR 72443. Do they still have DG Go in the store and if so, how do I get the option to use DG go back on my phone? Thank you

Coffey
2023-08-11

I can not complete the set up of the app. It either tells me my password is invalid or that my name is invalid

Christine Stuart
2023-06-20

App won’t search tells me there is an error try again ?

Freda Marshall
2022-08-13

After tapping the dg icon my phone just blinks to a black screen then back to the regular screen like I never touched it. Is the app down

R. Golightly
2022-04-28

I was Dollar General on Skyland Blvd., Tuscaloosa AL on Wednesday April 27. While shopping, two of the stores were having a concerning argument at the front of the store. They were using the f---* and several other curse words and so loud, I became scared of what was going to happen next. It was so bad, that I was afraid to go to the front to check out. These two men should NOT be working in the store. I will not be back in that store!

Joyce Steiner
2022-04-16

I cannot get the upgrade app to download. It keeps saying it's pending.I had the other app before but now cannot get into it without upgrade. So I uninstalled current app, thought that would help but it does not.

Showing 1-17 of 17

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About this app

- myDG – More savings, coupons, product sneak peeks and more. - Digital Wallet – Scan products in store, add coupons and track your total. - Digital Coupons – Save on hundreds of items every week. - DG Rewards – Added savings based on what you buy. - Cart Calculator – In-store budgeting that helps you save as you shop. - Shopping List – Keep your checklist and add coupons to your Digital Wallet. - Weekly Ads – See what’s on sale at your store. - DG GO! * - A quicker, scan-and-go checkout option. *Available in select stores only.