Contact RTA Go Support
Company Name: Transdev Services, Inc.
About: With RTA GoMobile, you can easily buy your bus, streetcar and ferry passes right
on your phone. No need to wonder about where your ride is or fumble with cash.
RTA Go Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with RTA GoMobile 2.0. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact RTA GoMobile 2.0. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Transdev Services, Inc.
Verified email
Contact e-Mail: [email protected]
Read 3 Customer Service Reviews 😭😔💔
Pass expired directly after purchase
by Bunnyearzmsh
Today I purchased a 1-day jazzy pass. I waited approximately one minute before trying to activate it as the trolley had not quite yet arrived at my stop. As I stepped up to board, I tried to activate it. As soon as I did that, the app told me that my ticket was expired. Luckily the driver was kind enough to let me on.
Two hours later, I decided to purchase a new ticket for my return journey, which I shouldn’t have had to do since I had already bought the 1-day jazzy pass which is supposed to be valid all day. The exact same thing happened. The app charged my card, the ticket appeared under “use tickets” but as soon as I clicked on it to activate, it said that my ticket was expired.
I would love to be refunded for BOTH of my purchases.
SCAM APP RTA has shut down, dead app
by DarthMcChicken
Do not download this app. They keep deleting my comments because they want dumb tourist to give them money.
This company has shut down. This morning I woke up and I have gone through every single bus car and street car route they have. No one is driving. There is no way your ticket can be used. There are no bus is on the lines. This company is closed. The app is only still in operation to get those last few dollars from tourists. They have gone bankrupt and they have been shut down. This is a dead app do not download it this is a scam. They keep deleting my comments and they paid off Apple. But this is dead, it’s a scam, do not download
Don’t depend on this
by ThatzSoRavey
This app would be so amazing if it actually functioned properly. I buy the month long jazzy-passes since I ride the streetcar to & from work and to the various places I frequent in the city. The mornings are TYPICALLY not an issue, but any time after 10am my pass will disappear or not load meaning I now have to either walk home or take a lyft since I don’t keep exact change for the fare on me at all times. I’ve lost weeks worth of rides keeping tickets through this app. I hoped the updates would fix it and even submitted a complaint via email but never received a response. Definitely not getting duped by this again.
Also, the schedules for the St. Charles streetcar line are never close to accurate.
Have a Problem with RTA GoMobile 2.0? Report Issue
Why should I report an Issue with RTA GoMobile 2.0?
- Pulling issues faced by users like you is a good way to draw attention of RTA GoMobile 2.0 to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a RTA GoMobile 2.0 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RTA GoMobile 2.0.
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