felyx app not working? crashes or has problems?

felyx Status

Published by Felyx Sharing B.V. on 2024-01-24

The most-used e-scooter sharing app in Europe. Travel quickly whenever you want
through the city on an electric shared scooter.

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Reported Issues: 1 Comments

By Celine Blachere 8 months ago

I cannot localise myself in the felyx app, so I cannot start the scooter

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Common felyx Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot felyx app on iOS and Android devices. Solve all felyx app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

felyx iPhone Issues and Solutions

felyx iOS app crashes, not working, errors
felyx iOS app network issues
felyx on iOS has black/white screen

felyx Android App Issues and Solutions

felyx has errors/crashing/not working
felyx server network connectivity issues
felyx has black screen

felyx iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever felyx app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix felyx app crashes or not working on Iphone (iOS):

Close and restart the felyx app on iPhone
Update felyx app to the Latest Version for iOS
Uninstall and reinstall felyx iPhone app
Update your iPhone to the latest iOS version

Fix felyx on iPhone unable to connect to server/internet connection issues::

To resolve felyx network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix felyx black/white screen (blank screen) on iPhone:

Follow the felyx iOS app troubleshooting guide Here →

felyx Android App Issues and Solutions

Fix felyx not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent felyx app issues:

Force Stop the felyx App
1. On android, goto "Settings" » click felyx app. » click "Force Stop".

Update felyx to the latest version on PlayStore

Clear felyx App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "felyx app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch felyx.

Fix felyx unable to contact server/ felyx internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click felyx » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got felyx » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch felyx on android.

Solve felyx black/white screens issue on Android:

Follow the felyx android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Felyx Sharing B.V., developers of felyx.

Verified email

Contact e-Mail: [email protected]

37.04% Contact Match

Developer: felyx

E-Mail: [email protected]

Website: Visit felyx Website

62.5% Contact Match

Developer: Felyx, LLC

E-Mail: [email protected]

Website: Visit Felyx, LLC Website

About this app

You can book an e-scooter for free for up to 10 minutes, after which you pay €0. 15 per extended minute. ● Smart radar function: get a notification when a shared scooter becomes free in your area. ● Earn free riding minutes: invite your friends and receive 15 free minutes of riding per registered friend. ● Parking mode: would you like to park the this app e-scooter for a while, but not run the risk of someone else renting it? Find a this app e-scooter in your neighbourhood, book it and activate it through felyx and off you go! this app e-scooter sharing is now available in more than 10 cities in The Netherlands, Belgium and Germany, like Amsterdam, Rotterdam, The Hague, Groningen, Brussels, Berlin, Hamburg and many more! ● Reserving: snag it. Use the parking mode and keep the shared scooter for €0. 10/min (NL) or €0,13 p/m (DE) and €0. 15 p/m (BE). ● Smartphone charger: charge your smartphone while you ride. Activate the e-scooter in felyx and ride anywhere within the service area quickly and carefree. It is possible to use the parking mode outside the service area at €0. 10 p/m (NL), €0,13 p/m (DE) and €0. 15 p/m (BE). You can drive the this app e-scooter outside the green marked areas in felyx . The service area for a given city can be found on our website and on the map in felyx . Make sure you park the this app e-scooter properly: do not block the pavement for pedestrians, wheelchairs and prams. Use the USB port and your own USB cable as soon as the e-scooter is activated. ● Battery status: overview of the battery capacity of each e-scooter before you book. Park properly in the service area and end the rental via felyx . In the Netherlands and Belgium, you pay from €0. 25/min and in Germany you’re paying from €0. At the moment, you don't pay any registration fee, but we do charge unlock fee of €0. 50 per ride. I don't live in a city with this app, can I hire an e-scooter? Yes, you can! Use felyx to find a this app scooter near you and make a reservation at the push of a button. Simply register with the practical driver's license verification system in felyx . The most-used e-scooter sharing app in Europe.