Contact Yango Wind Support
Published by WIND Mobility GmbH on 2023-10-10 About: WIND is a smart dock-less mobility platform. We offer dock-free electric scooter
(WIND, “E-Scooters”) and bicycle rentals to fulfill short distance urban
trips.
How to Contact Yango Wind Customer Service/Support
Listed below are our top recommendations on how to get in contact with Yango Wind - e-scooter sharing. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Yango Wind - e-scooter sharing. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of WIND Mobility GmbH
57.14% Contact Match
Developer: WIND Mobility
E-Mail: [email protected]
Website: Visit Yango Wind Website
Privacy & Terms:
Reported Issues: 12 Comments
By ed driessen
1 year agoIk heb 2 jaar geleden op Lanzarote een e-step gebruikt en door de covid na 2 jaar weer op Lanzarote maar geen e-step te vinden van Wind terwijl ik nog ruim €10,00 op de app heb staan, leuke manier om je geld kwijt te raken, moet nu een andere e-step nemen maar het geld wat je minimaal op de app moet zetten ben je schijnbaar kwijt als je het niet opmaakt in dezelfde week.
By Matt
2 years agoWon’t accept my driving licence or log in
By Karolina
2 years agoHi, my account has been blocked due to “invalid licence” I’m unsure why though. Please help.
By Milan
2 years agoMy account has been suspended but i have my own licence so unsure why?
By Adrian Anthony Burton
2 years agoRE my accounts locked Asking photo of my drivers licence how do I post you please
By Marc west
2 years agoHow am I supposed to contact you
By Daniel Samuel
2 years agoThe scooter was shut down after 3 minutes riding and then he charged me 150 ILS. I want the money back!!
By Wayne
3 years agoBeen 1 outside my mothers house all day on its side my mother is blind i want it removing or ill put it on face book and get in touch with eve post ur choice
By Olga
3 years agoHi I’ve found the broken scooter 🛴 without a navigating equipment near my kindergarten . Please send somebody to take it off because it’s alarming. Israel Tel Aviv, Givatayim HaTaas 6
By Dori Gurwitz
Terrible experience …..
I took the scooter to what was suppose to be a 5min ride which turned out to be a 27min as the app could not get the location of parking spot correct. I have plenty of screenshots showing that I’m in the parking spot and the app not recognized it. Not sure if it’s a glitch or a way to make extra money but the experience was very frustrating. In addition there was no way to connect to customer support which is very frustrating. Finally the scooter ended up locking by it self. I used the scooter to bring a $90 dinner that turned out to be very cold. Overall as I said very frustrating experience and no one at wind who I could even communicate with 👎👎👎
By Zay May
Every time I use this app it ruins my day
Every time I use this app either the scooters don’t work and I get charged anyways, or I cannot find any adequate place which the app will allow me to get charged — then I cannot end my ride and I get charged for leaving my scooter running as I have no other choice. I can never seem to find a parking spot on the map. I’ve spent more time trying to speak with customer service than riding the scooter. Every time I’ve needed a wind scooter, it has failed me. Use any other scooter like Lime or Bird. You will regret using Wind. Once I get all my refunds I am never using this application again.
By JJ All the Way 26
Impossible to Park
This app has gotten so much worse over the past year. There is no where to park and the app doesn’t help you find parking at all. Everything is blocked as a no parking zone, to the point that it’s frequently forced me to search for 10+ minutes and then park further away than I started from my destination. I’ve complained many times but the search for parking benefits the developers. They make more money as you get more and more frustrated. Stay away!
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