Company Name: AGA Service Company
About: Keep your trips on track with TravelSmartTM, the free app from Allianz Global
Assistance that helps make travel simpler, safer—and yep, smarter. TravelSmart
puts protection at your fingertips with easy ways to manage your Allianz Travel
Insurance plan and access your coverage benefits, along with quick assistance if
things don’t go as planned while you’re on the go.
Listed below are our top recommendations on how to get in contact with Allyz TravelSmart. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Allyz TravelSmart. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of AGA Service Company
E-Mail: [email protected]
Website: 🌍 Visit Allianz TravelSmart Website
Privacy Policy: https://www.allianztravelinsurance.com/about/privacy.htm
Developer: Allianz Global Assistance USA
by IceManLSP
We’ve been trying to get a Covid related refund for a claim submitted back in November. The claim section of their website site crashed and their call center was an endless phone tree with no way to talk to a real person. We finally were able to contact a person in customer service via email who was nice enough to forward our claim to their claims department. That was back in November, over 4 months ago. I followed up several times and finally received a response stating that they are reviewing our claim but we may waited to long to submit the claim. Most airlines and hotels will reimburse you if your travel is cancelled due to Covid. Call them and ask. If you get insurance use another company. There are independent sites that will provide reviews and comparisons.
by Traveller USA To Europe
I’m not able to access the policy I purchased. On this app or through the internet, from the confirmation email I received upon finalizing my purchase. Phone Customer service was not able to access it either, yet they rushed to confirm that I will have a hard copy reach me through mail within 24 hours. Additionally, 2 emails were sent to me with customer service on the phone, saying that my policy will be attached as a PDF and those failed as well. Very disappointed thus far. If trouble starts just minutes after purchasing a travel insurance policy with Allianz, I wonder how responsive this insurer would be if a claim were filed.
by Llwnaw
Several days ago, I tried to sign into the app on my phone. I had forgotten the password so I asked for a password reset. Instead I got a message saying my email address is not in your system (I have been using the app for several months with this very same email address with no problem). So I then decided to see if I could create an account with this address since it was supposedly no longer in your system. So, now I get a message saying this email address is already in use. One place says the email address is not in your system and another place says it is. Very confused....
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