InPen app not working? crashes or has problems?

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I have a problem with InPen

Are you having issues? Select the issue you are having below and provide feedback to InPen.



⚠️ Most reported problems ⚠️

Connection
25.0%

Crashes
25.0%

Not working
25.0%

Something else
25.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of InPen Problems 😠👌🔥

- The user had difficulty signing into the app for the first time.

- The app does not show current glucose levels.

- The InPen device could have a more tactile feel.

- The app's logBook feature could use an edit function to remove saved recommendations.

  1 Reported Issues: 😵🆘🛟🚨📢

Scott Seegert
2022-11-13

I have an inpen and it won't inject insulin anymore. when I dial up the insulin I can't push the button to inject, it's like the button is jammed or stuck.

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Have a Problem with InPen: Diabetes Management App? Report Issue




Common InPen Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot InPen app on iOS and Android devices. Solve all InPen app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. InPen iPhone Issues and Solutions

  2. InPen Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Companion Medical Inc., developers of InPen.


Verified email ✔✔

E-Mail: support@companionmedical.com

Website: 🌍 Visit InPen Website

Developer: Companion Medical




About this app

Such an amazing product for us. Thanks this app! “This successful year wouldn’t be possible without one of my favorite pieces of diabetes technology, this app - a smart insulin pen! ...  This not only keeps tabs via Bluetooth on how much and when I injected, but how much active insulin is left in my body so I don’t over-inject! “My this app has changed my life.  InPen provides personalized insulin recommendations based on your glucose level, meal size, and insulin still active from prior injections.  this app helps you take the right amount of insulin, at the right time, by automatically tracking your doses and providing personalized insulin recommendations.  Taking a pump break that has lasted 12 months was the best decision for my diabetes management - physically, mentally and financially.  Forbes, Today Show, Healthline, Business Insider, ADA Diabetes Spectrum, Diabetes Daily, Diatribe, Diabetes Self-Management, and more. “this app is a gamechanger!  It saved me thousands of dollars and gave me so much peace of mind by helping me calculate insulin on the @companionmedical app.  Very happy to say 5 months in and today my Dr lowered the amount of insulin I was taking.  Experience the freedom of pen therapy with access to all the data to help stay on top of your diabetes and save money.  Wish you could get benefits of a pump without the hassle of being tethered to a device 24/7?  Tired of filling cartridges, changing infusion sites, charging your pump?  Why are you still using a pen that doesn’t track when you dose and how much you took? this app records all of your doses automatically.  With such a hectic life, sometimes I found myself wondering if I already injected or not.  I NEVER thought I could live without my pump...  Thank you Companion Medical!