Guardian Connect US Reviews

Guardian Connect US Reviews

Published by on 2024-03-21

🏷️ About: Now there's a smarter way to manage your diabetes. Introducing the Guardian™ Connect continuous glucose monitoring (CGM) system.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
70.5%

🙄💅🫥 Neutral
16.7%

😎👌🔥 Positive experience
12.7%

~ from Justuseapp.com NLP analysis of 4 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Real-time data tracking

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Read 22 Customer Service Reviews 👿🤬😡😠💢😤

2.0 out of 5

They had more than enough time to upgrade same as everybody else

2022-09-21

They say they are on top of everything they’re not!Look at any other medical device on Apple and I am sure they are up-to-date with the new phone this is ridiculous they can have it back! I never wanna use them again.

Update, I am now under the assumption that this is Apples fault, at least ... Show more

They don’t update the ap

2022-10-22

The ap has many errors. After calling them, I discovered that it’s because it’s not compatible with iPhone update.

Horrible app

2022-11-23

GuardianConnectUS isn’t stable at all. I had to uninstall it because it had my entire phone frozen. I’ve had to calibrate at least 3 times a day because GuardianConnectUS isn’t working properly. Last week GuardianConnectUS updated and I had to pair my transmitter again. Which means I had to disc... Show more

Had to give it a star to rate it

2022-12-24

Why does it take so incredibly long for Medtronic to update it’s software apps relative to others. To me, it’s so unreasonable to take so long having been in the diabetes game so long (along with other technologies). Working bugs out of an app in no way compares to the rigorous checks and balance... Show more

Update for iPhone 13

2023-01-25

Hurry

Guardian Connect

2023-02-26

Why the guardian connect app does not work with 630G Pump and the Guardian Link 3 Sensors and Transmitter. You put out these apps that doesn’t work with your systems.

Not comparable with any model of the iPhone 13

2023-03-27

Promised updated app in two weeks, four weeks ago.

I have reverted back to the freestyle libre 15 day gcm until Medtronics gets their act together.

PJW

So slow to get updates

2023-04-28

GuardianConnectUS supporter’s are extremely slow to get updates to GuardianConnectUS to stay up to date with the iOS software.

Medtronic lol

2023-05-29

Welp, it’s been 2 years. Redownloaded GuardianConnectUS and still doesn’t work. Since Medtronic are making apps now for their devices and their devices work about 20% of the time, you know the answer of “wonder if this will work”

Ridiculous

2023-06-30

I upgraded my phone from an iPhone 6 (doesn’t update to iOS 13) to the iPhone 11 because I was having system crashes. Well evidently GuardianConnectUS doesn’t work with iOS 13 whenever I called about GuardianConnectUS not working the lady asked if I called apple and had the most up to date softwa... Show more

What you’re doing is wrong

2023-07-31

I don’t understand why a company would abandon its own medical device product and leave it without support. I’ve been in dire need to connect this sensor to my phone and it is IMPOSSIBLE because GuardianConnectUS will not allow me to connect to my device, maybe because it’s older or whatever but w... Show more

Lazy programming staff

2023-09-01

The new iPhone has been out for almost 3 weeks: my work forces me to upgrade every time a new one comes out, and their mundane staff did not think it would be a good idea to be proactive to update their software to support to the most popular device inthr world. I had Dexcom for years and was force... Show more

disappointing

2023-10-03

i just received a new 770g pump and GL3 sensor after months of struggle with insurance and was super excited until i tried to set up the system and connect it to my phone, which it will not do because it does not support the current ios updates apparently. super ridiculous of medtronic to promote a... Show more

Can’t use it on any of my devices.

2023-11-03

So i got the system so i could use on my Newest released Samsung Galaxy Z Flip3… downloaded GuardianConnectUS and stated it was not supported…. Then i figured… “Im thinking about getting a tablet for other personal reasons, and it would be great to see results on a bigger screen.” Went out and pur... Show more

Failure

2023-12-05

This this will work for 2 weeks then not. I’ll install a fully charged transmitter and not even 24 hours I will get either a lost communication (when I’m next to my phone) and ultimately will never connect again or I’ll get a reinstall, literally after one day! This has put me in danger more times ... Show more

Do not upgrade your phone!

2024-01-05

If I could not give a star I wouldn’t. I upgraded my phone- in the process found out GuardianConnectUS is not supported on the most updated software. Who know! I know have 3 months of supplies on a product I can’t use. Any responsible company would be able to roll with updates, however- I am left ... Show more

Your product isn’t only the sensor and transmitter is the app need improve

2024-02-06

Medtronic invest a lot in develop sensor and transmitter but GuardianConnectUS looks developed by third party Apple overseas developers, after 1 year waiting for an update the core of problems are not fixed. Bluetooth disconnects a lot and the annoying app beeps at every hour!!! Inclusive the not... Show more

Bugs Lead to Losing Sensor

2024-03-09

Ever since GuardianConnectUS updated, I’ve had an issue where I will calibrate the sensor, and while the new calibration is loading GuardianConnectUS will send me a message telling me to calibrate it soon. Immediately after getting that message, GuardianConnectUS will cease calibrating and tell ... Show more

Constant glucose monitor

2024-04-08

Real time data great. No 7,14,30 or 90 day average glucose data? No approximate a1c data. Have to calibrate way too often. Sometimes in the middle of the night. No real help.

I don’t see what the Problem is!

2024-05-10

When I first went to download GuardianConnectUS I read the reviews and I thought “Just great! Look at all the negative reviews.” Well this one is not going to be negative.

I was a little skeptical about using The Guardian Connect after reading these reviews. Not pairing properly with your... Show more

This app deserves zero stars

2025-01-25

GuardianConnectUS is the absolute worst! I wish I would have gone with the Dexcom CGM. Here’s why:
1. GuardianConnectUS drains my phone battery like no other! It might be the frequency of the Bluetooth call to the transmitter, but I shouldn’t have to charge my phone 3 times a day to use.
2.... Show more

This app needs an update

2025-01-25

I would consider GuardianConnectUS pretty barebones. It’s also not been updated since May. Another reviewer says it doesn’t work with IOS 13.

My biggest gripe is GuardianConnectUS /device do not update glucose in the Apple Heath app and there is no Apple Watch interface. I do think the dev... Show more



Is Guardian Connect US Safe? 🤗🙏


No. Guardian Connect US does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 4 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.0/5 . Justuseapp Safety Score for Guardian Connect US Is 15.3/100.


Is Guardian Connect US Legit? 💯


No. Guardian Connect US does not seem legit based on our analysis. This conclusion was arrived at by running over 4 Guardian Connect US User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Guardian Connect US Is 35.4/100..


Is Guardian Connect US not working? 🚨


Guardian Connect US works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Guardian Connect US? Post a Review




Features

The Guardian Connect system uses a tiny sensor to measure glucose levels in fluid just below your skin, every 5 minutes.

With the Guardian Connect mobile app, you can see your most recent sensor glucose data and glucose trends over time.

IMPORTANT NOTE: This app will only work with Guardian Connect transmitter, which was specifically designed to communicate with your iPhone, iPad, or iPod touch via Bluetooth.

To use the Guardian Connect system, you will need the Guardian Connect transmitter and Guardian Sensor 3, as well as this app.

It will not connect to other Medtronic CGM transmitters, including the MiniLink and Guardian Link 3 transmitters.

Introducing the Guardian™ Connect continuous glucose monitoring (CGM) system.

You can also receive alerts to notify you when you're going above or below your preferred range and keep track of daily events which may impact your glucose levels.

Your mobile app also sends your data to CareLink™ Personal diabetes management software, so you can see your full information online and share your information with family or friends.

It takes readings all day and night and sends them to your phone via a small wireless transmitter, so you can see how you're doing anytime.

Those closest to you can even receive text messages whenever you go out of range.

This transmitter has the letters "GC" on the front.

Now there's a smarter way to manage your diabetes.

  Customer Service/Support
Developer:
Medtronic, Inc.