Ochsner Connected Anywhere Reviews

Ochsner Connected Anywhere Reviews

Published by on 2022-12-28

🏷️ About: Ochsner Connected Anywhere is a virtual healthcare app that allows users to have video appointments with medical or therapy providers via their smartphones, tablets, or computers. The app provides convenient access to medical professionals without leaving home or work, 24/7, 365 days a year. The app is easy to use and provides a diagnosis and treatment plan in less than ten minutes.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
46.6%

😎👌🔥 Positive experience
41.4%

🙄💅🫥 Neutral
12.0%

~ from Justuseapp.com NLP analysis of 5,465 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Convenient and easy to use

- Saves time and eliminates the need to physically go to a doctor's office

- Fast response time, with some users being seen within 15 minutes of logging in

- Professional and knowledgeable healthcare professionals

- Affordable, with some users paying less than they would for an office visit even after insurance

- Provides a safe option for seeing a practitioner during the COVID-19 pandemic



Read 33 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Couldn’t see a provider

2022-05-21

I downloaded OchsnerConnectedAnywhere , created an account, and went to find get connected with a provider. There was only one provider at around 10:30am on a Saturday. So I clicked to be next in line for her. After waiting for a while, she declines because her shift over at like 11am. Then, there are no available providers online. I exit OchsnerConnectedAnywhere and get try again a few minutes later. Now there are a lot of drs. So I click “next available” This Dr had no patients waiting before me, but somehow I sat and waited an hour before canceling. Yeah so an hour and a half later, and I never talked to a Dr

Doesn’t seem to connect to my Oschner

2022-06-22

Doesn’t seem to give the dr all the information on MyChart/my Oschner. Seems like they should interact with each other. I had to input all my med info, payment info, etc. Was a time waster to that extent and concerning that I might not be as accurate as my years of records in MyChart.

Excellent experience with Dr. Onugha

2022-07-23

Dr. Onugha was efficient, warm, and friendly. I trust her expertise.

My one issue had nothing to do with her. There were multiple times I logged on in the past 48 hrs in need of a pediatric provider, but there were no pediatric providers logged on, and the family provider denied seeing us.

Urgent care had me waiting over two hours, oschner app saw me in 10 mins!

2022-08-24

I have to say that having never used this before my confidence was waning when I was kept waiting for 2 hours and 45 mins. I understand and am very patient as far as waiting goes, however when I was told the waiting period was only to be 15 mins and here I was waiting hours later for a video response that never came, well I hopped onto oschner anywhere instead. And whilst *still* on hold to urgent care, Dr. Felicia Ward took care of me and was very kind in her handling of my situation and had some good suggestions for me as well. Absolutely will be using this again. Thank you, I’m so grateful!

Life Saver

2022-09-25

This was a God send! We’re already evacuated from Hurricane Ida so looking for or trying to find an urgent care at this is unthinkable. We were able to complete this visit in the comfort of our hotel room

Late night help

2022-10-26

Being very uncomfortable and it being late at night this was such a blessing. Uti’s sometimes get uncomfortable and can’t wait until morning!

Urgent care

2022-11-27

I’ve done the online visits for the children quite a few times and each time has been fast, convenient, and excellent! I’ve only had 1 who would not give my child antibiotics when he really needed it, so I took him to an urgent care who said he was in desperate need and decided to dispute his diagnosis through the insurance. But other than that, everything has been fine and easy going! It saved me quite a few visits with hours wait at an office and handling a bunch of children at once not needing to be seen. Exposure of other illnesses or spreading anything eliminated with just a quick phone call!

Visit

2022-12-28

I actually like OchsnerConnectedAnywhere. The waits a little long, but it’s not out of the ordinary, it’s just like any other waiting area. The visit was quick and I feel thorough. I had good news to say I’m feeling a bit under the weather...

Awesome

2023-01-29

Although I was reluctant and hesitant and somewhat put off having to make this telehealth appointment via OchsnerConnectedAnywhere, I am surprisingly pleased. It was much easier than I thought. Dr. Olymuyiwa Gisanrin was kind and thorough. God bless him and this service.

Dr David Leslie

2023-03-02

This was my first experience with this just because it’s early and I’m ready to feel better nothing else open. I will definitely be using this virtual urgent care again. Thanks Dr Leslie for a smoothe first experience!

Acute bronchitis

2023-03-31

Dr. Patel was on point in asking the right questions, diagnosing the issue, and prescribing accordingly. All the while he was extremely kind-natured. I would recommend him & this telehealth service all day.

Great service

2023-05-02

I’m very thankful for the telehealth services. I was able to get a quick dr appointment today and was able to do it in the comfort of my home. The dr was very kind and professional. Thank you for providing this service.

A Lifesaver

2023-06-02

My insurance provider’s copay is $50 per visit, my GP’s wait time is around two hours, and my employer requires a doctors note almost any time I am out for health issues. Having quick and affordable access to a healthcare provider is an honest lifesaver. This is a game changer.

Wonderful

2023-07-04

Quick. Easy. As a mom of two sick babies I needed care quick and at home while they took a nap. Ms. Brewer was professional and to the point making my visit quick. Painless and easy. This was my first ever virtual visit and I highly recommend!

Helpful

2023-08-04

Once going through the aggravating process of getting OchsnerConnectedAnywhere set up, the actual visit with the health care professional was a pleasant first time experience; Ms. Sullivan was warm, pleasant, knowledgeable, professional, efficient and most helpful. I will use this service again.
Roy Templet

Didn’t have to miss work!

2023-09-05

This is a great service! I logged in and videochatted with a doctor who very thoroughly and kindly handled my issue and called in the prescription I needed. I had already scheduled an appointment with my regular doctor just in case, but I’m now canceling it! The total cost for the chat is far less than what I would have paid for the office visit even after insurance.

Most convenient service ever!!!!!

2023-10-07

This is so easy to use and quick and I never had to miss work or sit with people that could expose me to illnesses I don’t want .
I love this service the doctor was so professional and called in a script to my pharmacy in no time.
I will use this for my small minor medical needs whenever they present. Saved gas, time and got what I needed . Thanks so much for this service!

So convenient

2023-11-07

It was so nice to be able to see a provider from the comfort of my office. I k ow how hard it is to schedule a same day appointment and with COVID, it’s almost impossible to get into an urgent care without waiting ALL DAY. I was able to be seen within 15 minutes of logging in and most of that time was filling out my symptoms and medical history. I will DEFINITELY be using this service again!

Anywhere Care Virtual Visit

2023-12-09

Just finished a Virtual Visit w/
Ochsner Anywhere Care.
I was diagnosed with Covid on Christmas Eve at Urgent Care. Today is the last day of medicines prescribed and I feel like I still have lots of congestion & crud. I wanted some reassurance that I didn’t need to return for more meds or to the hospital. The visit with Ms. Klainier makes me feel better in that this awful Covid has to run it’s course & to quarantine. The meds have done their job, now, the rest… I will mention, I had Covid in June/July 2020. And the vaccines in March & April 2021, no booster, yet.
Thank you for offering
Ochsner Anywhere Care.

Life saver during covid

2024-01-09

OchsnerConnectedAnywhere made it SAFE, easy, and quick to see a practitioner. Was hesitant about going to my doctor or urgent care center for a non emergency visit due to the risks of contracting covid. OchsnerConnectedAnywhere allowed me to see a doctor in the comfort and safety of my home. Highly recommend.

Frustrated

2024-12-16

It won’t accept my insurance. Keeps requesting payment when I have a $0 copay because I’m an employee of Ochsner!!!! Can’t find a customer service number....

Very helpful and easy.

2024-12-16

First time use. Very helpful and convenient. Easy to use. Traveling and needed help. I would use again.

Love it

2024-12-16

The dr and OchsnerConnectedAnywhere was easy and thorough. Great process

Love it!

2024-12-16

Love how I can see my urgent care doc virtually!!

Online doctors

2024-12-16

Incredibly convenient and exceeded my expectations on service!

Love this app!

2024-12-16

I was able to see a doctor instantly and had a great appointment! Thank you Ochsner!

Wow!

2024-12-16

I was in a lot of pain in the middle of the night. Looking for an urgent care I could go to in the morning. Found Ochsner virtual doctor. This service is fantastic. I feel like I might get some relief and be able to sleep tonight.

Avoided the dreaded waiting room!

2024-12-16

I hate being in a waiting room with other sick people, loved doing a virtual visit! Very quick and convenient!

Great service

2024-12-16

This is a great wait to save a lot of time rather than visiting the ER for 5-10 hours!! I love love love this this on line doctor! I will recommend this to everyone i know.

Did a visit with a doctor and was great

2024-12-16

App use was easy and worked great. Linked to anywhere care health kit and doctor received the video information we sent of ears, throat, etc. wow

Holiday Comvenience

2024-12-16

This was my first experience with this technology and I love it! It took away all of my stress. It was like a home visit!the convenience of being seen virtually on New Years Day was worth it’s weight in gold!

Their available at your reach

2024-12-16

I was feeling really sick and I don’t have anyone to watch my my child who have low spectrum autism fortunately in minutes I was able to get the help I needed thanks to anywhere care

Dr Pithwa

2024-12-16

Excellent visit & care



Is Ochsner Connected Anywhere Safe? 🤗🙏


Yes. Ochsner Connected Anywhere is very safe to use. This is based on our NLP (Natural language processing) analysis of over 5,465 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Ochsner Connected Anywhere Is 47.0/100.


Is Ochsner Connected Anywhere Legit? 💯


Yes. Ochsner Connected Anywhere is a totally legit app. This conclusion was arrived at by running over 5,465 Ochsner Connected Anywhere User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Ochsner Connected Anywhere Is 60.6/100..


Is Ochsner Connected Anywhere not working? 🚨


Ochsner Connected Anywhere works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Ochsner Connected Anywhere? Post a Review




Features

- Video appointments with medical or therapy providers

- Accessible via smartphones, tablets, or computers

- Short wait times for urgent care visits (less than 10 minutes on average)

- Low cost ($10 for an urgent care virtual visit, $85-$100 for a therapy virtual visit)

- Free prescription delivery to home or office

- Easy, private, and secure

- Providers can access electronic medical records for high-quality care

- Health Kit feature allows users to take vitals at home and send them to their provider

- Apple Health integration allows users to share health information with their provider during the video visit.

  Customer Service/Support
Developer:
Ochsner Health System