JeffConnect Reviews

JeffConnect Reviews

Published by on 2024-03-20

๐Ÿท๏ธ About: JeffConnect is a free app that connects you with a doctor for a video visit, allowing you to receive medical advice and treatment for unexpected illnesses and injuries. The app is available for download and can be used whenever you need it, whether it's after your doctor's office has closed, when traveling, or when you have transportation or mobility issues. JeffConnect is HIPAA compliant and ensures your visit is secure and private.


       


Overall Customer Experience ๐Ÿ˜Ž


๐Ÿ˜Ž๐Ÿ‘Œ๐Ÿ”ฅ Positive experience
35.3%

๐Ÿ™„๐Ÿ’…๐Ÿซฅ Neutral
33.8%

๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜  Negative experience
30.9%

~ from Justuseapp.com NLP analysis of 95 combined software reviews.



Summary of Customer Reviews (Takeaways): ๐Ÿ’Ž

- TeleDoc portion of the app works great with minimal wait times

- Ability to view past visits and doctor notes

- My Chart app is helpful for viewing test results

- Electronic prescription sending is convenient

- App is helpful for issues of concern and questions



Read 21 Customer Service Reviews ๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜ก๐Ÿ˜ ๐Ÿ’ข๐Ÿ˜ค

3.1 out of 5

The app quits every time I try to schedule a visit

2022-05-30

Donโ€™t use it donโ€™t waste your time

New update, no changes

2022-07-01

Still doesn't remember password. Still charges $59 when copay is $5.

You never connected with me

2022-08-01

My review of JeffConnect s that it it quite Poor. Iโ€™ve waited over 20 minutes and no one connected with me please call me back 609 224 6699. Thank you

Useless

2022-09-02

Donโ€™t waste ur money, all they do is tell u to go to the ER for everything!

No point in making an account

2022-10-04

Downloaded for my grandma to use, JeffConnect immediately deleted the account after it was made, tried a different email, same thing happened. Tried to reset password, says the email isnโ€™t connected. Fix please, some people need their prescriptions.

Suggestion

2022-11-04

In the โ€œMy Visitsโ€ I have a scheduled visit with my doctor. The reason is:

โ€œf/u diabetic ckโ€

Obviously the โ€œf/uโ€ means follow up however there probably could be a better abbreviation. Perhaps itโ€™s just me but when I see โ€œf/uโ€ I think of the f-word.

Big hassle just for follow up visit

2022-12-06

Too much trouble getting in to site.,customer service not very helpful. Making contact with Dr. timely . Not much different than phone except added aggravation.

Awesome app!

2023-01-06

JeffConnect is amazing. I got to see my dermatologist without having to take a day off of work. Highly recommend!!

Best experience

2023-02-07

I highly recommend this app. Used it in July, explained my symptoms and was diagnosed in minutes. It did help that dr was able to pull up my electronic medical records. Used again last night for another issue and explained symptoms. I already knew what it was and dr agreed after reviewing my EMR. Electronically sent a prescription to cvs and I was able to get that in minutes. Both physicians I interacted with were caring and professional

Very good app

2023-03-11

This is a very good app it cuts down on paper work for appointments and it lets you video chat with your doctor or nurse instead of going in to the hospital. I highly recommend!!!

Highly recommended

2023-04-09

App works well with no problems thus far. Iโ€™ve been using it for a few months while covid has been in full swing. The TeleDoc portion of JeffConnect works works great and has minimal wait times. You can view all of your past visits and look at your doctor notes. Downloading the my chart app is very helpful to view all of your test results from bloodwork or procedures done In the past.

Fractured Sternum

2023-05-11

Staff acted quickly to advise ER for potential bleed behind sterna fracture

Saturday night fever

2023-06-11

Awesome to be able to see a doctor saturday night without leaving home. Love it.

Wonderful

2023-07-13

So easy to use. And a great way of accessing a physician 24/7.

Great!

2023-08-13

Iโ€™ve already used JeffConnect a few times this year and the doctors are so helpful each time. This has been a game-changer during Covid and makes me feel so much safer than visiting a doctorโ€™s office and risking virus exposure.

Time saving patient based care

2023-09-14

JeffConnect allowed me to see a Dr. without having to take a day off from work or rearrange my busy work/life schedule. I was having some sharp pains in my upper abdomen/lower chest region. I logged on JeffConnect filled out my initial intake and was able to see a Dr. within 10mins. The Dr. assessed my symptoms with a few questions and gave me some much needed recourse. Great app that saved me time and money!

Highly recommend

2023-10-16

I used this app twice this year and I love it! I think itโ€™s great issues of concern and questions. Initially I was like,โ€How can they check me out over the phone?โ€... When the doctor popped up on my screen, I felt like we were in the same room. It is a personal experience and she was as able to handle my concerns quick and professional.

Saved me time and money

2023-11-16

Genius

Terrible customer service

2024-12-16

Great idea, but the customer service is literally a nightmare. Still waiting for my $40 back I shouldnโ€™t have had to pay.

Nuts

2024-12-16

I downloaded app like doctor office told me to do, filled out some info, I was told by app it was wrong.. call docs off app switched my name with another client with the same name. This is why I always use middle name. Plus app gave me wrong doc for Video call, they gave me new doc, my insurance is not going to pay them.

Life Saver

2024-12-16

What a great way to get help in the middle of the night for my daughter who had banged her head. I was able to speak with an emergency doctor by video who looked at my her and told me what I needed to look out for. Dr.Lahham is a life saver!



Is JeffConnect Safe? ๐Ÿค—๐Ÿ™


Yes. JeffConnect is very safe to use. This is based on our NLP (Natural language processing) analysis of over 95 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.1/5 . Justuseapp Safety Score for JeffConnect Is 53.4/100.


Is JeffConnect Legit? ๐Ÿ’ฏ


Yes. JeffConnect is a totally legit app. This conclusion was arrived at by running over 95 JeffConnect User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for JeffConnect Is 100/100..


Is JeffConnect not working? ๐Ÿšจ


JeffConnect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with JeffConnect? Post a Review




Features

- Free app for video visits with a doctor

- Available for use whenever you need it

- Can be used for unexpected illnesses and injuries

- Helps with a variety of medical issues, including COVID-19, allergies, asthma, colds, flu, cough, ear infections, headaches, insect bites, joint aches, nausea, pinkeye, rashes, sinus infections, sore throat, sprains, strains, and UTIs

- Can be used for children as well

- HIPAA compliant and ensures privacy and security

- Not intended for emergencies, call 911 for emergencies.

  Customer Service/Support
Developer:
Thomas Jefferson University

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