Are you having issues? Select the issue you are having below and provide feedback to Guardian Connect US.
- App not pairing properly with phone
- Drains phone battery quickly
- Requires frequent calibration
- Inaccurate readings
- No 7, 14, 30, or 90 day average glucose data
- No approximate A1C data
- App not stable and freezes phone
- App not supported on most updated software
- System not supported on newer Android or Apple devices
- Medtronic not proactive in updating software to support new devices
- Incompetent programming staff
Complete guide to troubleshoot Guardian Connect US app on iOS and Android devices. Solve all Guardian Connect US app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Medtronic, Inc., developers of Guardian Connect US.
The Guardian Connect system uses a tiny sensor to measure glucose levels in fluid just below your skin, every 5 minutes. IMPORTANT NOTE: GuardianConnectUS will only work with Guardian Connect transmitter, which was specifically designed to communicate with your iPhone, iPad, or iPod touch via Bluetooth. With the Guardian Connect mobile app, you can see your most recent sensor glucose data and glucose trends over time. To use the Guardian Connect system, you will need the Guardian Connect transmitter and Guardian Sensor 3, as well as GuardianConnectUS. Introducing the Guardian™ Connect continuous glucose monitoring (CGM) system. You can also receive alerts to notify you when you're going above or below your preferred range and keep track of daily events which may impact your glucose levels. Your mobile app also sends your data to CareLink™ Personal diabetes management software, so you can see your full information online and share your information with family or friends. It takes readings all day and night and sends them to your phone via a small wireless transmitter, so you can see how you're doing anytime. Those closest to you can even receive text messages whenever you go out of range. This transmitter has the letters "GC" on the front. Now there's a smarter way to manage your diabetes. It will not connect to other Medtronic CGM transmitters, including the MiniLink and Guardian Link 3 transmitters.