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⚠️ Most reported problems ⚠️

Crashes
34.8%

Login
30.4%

Connection
13.0%

Not working
13.0%

problems reported in the last 24 hours

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Common GTWorld Problems & Solutions. Troubleshooting Guide

       


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About this app

The facial recognition feature means that you now have mobile banking App that recognizes you and adapts to how and when you want to bank. • Login and complete your transactions using your face, fingerprint or a 4-digit PIN. • Check your account balance; transfer money within your accounts and buy airtime; all without having to sign in. • Turn your contacts into a beneficiary list; send money to someone using just their mobile number. • Apply for loans and set savings target right from your phone. • Send your Account Statements to your email or to an embassy of your choice. • Set up a new account and view your account balance(s). • Transfer money to GTBank accounts and all other banks. • Buy airtime and data for self and third party.  Please note that this is required only when using a device for the first time. • If you chose to use the token as your preferred means of verifying your transactions, you will also be sent the 6-digit secure code via your registered email to verify your device for the first time.  If this is your preferred device, please select 'Yes' and choose if you would like to create a 4-digit PIN for your banking transactions. • If you choose to create a 4-digit PIN, you will be required to agree with the Terms of Use. • A 6-digit secure code will be sent to your registered email address to verify your device.  You will then be able to start using the this app with your hardware or 737 Token. • Please note that you will be asked to select a preferred option for login and completing your transactions, from which you have the options of Password, PIN, Token, Fingerprint and Facial Recognition.  You can also call GTConnect on ‪08039003900 or ‪08029002900 for the verification code. • Enter this code in GTWorld and your mobile phone will be successfully verified against your account profile.  And if you have forgotten your password, please click “Forgot Password? ” on the login page to reset your password. • At first login, you will be asked to authorize your mobile device to access GTWorld .  If you do not receive this message please generate a code from your hardware token or dial *737*7# from your registered phone number to obtain a one-time verification code.  Enter this code and your mobile phone will be successfully verified against your account profile.  If you do not have a password you may use the the get my online banking details under the sign up module.  With this app, you have a Mobile Banking App that is designed to cater to all that's important to you easily and seamlessly.  Launch GTWorld and input your User ID and password.  Now you can start using GTWorld .  You can always change your preference in settings.