GTWorld Status

Last Updated on 2025-02-19 by Guaranty Trust Bank PLC

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⚠️ Most reported problems ⚠️

53.8%

Connection

15.4%

Crashes

15.4%

Payments

15.4%

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Common GTWorld Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve GTWorld network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the GTWorld App
1. On android, goto Settings » GTWorld » click [Force Stop]

Clear GTWorld App Cache and Data:
1. On android, goto Settings » Apps » GTWorld » Storage » click [Clear Data] option. This clears both data and cache.
2. restart GTWorld.

On android, goto Settings » Apps or Manage Apps tab.
Click GTWorld » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto GTWorld » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch GTWorld

E-Mail: mobiledev@gtbank.com

Website: 🌍 Visit GTWorld Website

Privacy Policy: https://www.gtbank.com/privacy-policy

Developer: Guaranty Trust Bank

Feb 27, 2025, 12:24 PM
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